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Customer Service Rep – Automotive (Remote)
Customer Service Rep – Automotive (Remote)Concentrix • Wainwright, AB, CA
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Customer Service Rep – Automotive (Remote)

Customer Service Rep – Automotive (Remote)

Concentrix • Wainwright, AB, CA
10 days ago
Job type
  • Full-time
  • Remote
Job description

Overview

Employer Industry : Customer Service and Support in the Automotive Sector.

Why consider this job opportunity :

  • Salary up to $20 / hr, with additional performance-based incentives
  • Opportunity for career advancement and personal development, with 80% of managers promoted from within
  • Work remotely from the comfort of your home
  • Comprehensive benefits including medical, dental, and vision insurance, along with paid time off and holidays
  • Access to DailyPay for early pay options and lucrative employee referral bonuses
  • Supportive and inclusive workplace culture with various employee resource groups and wellness programs

Responsibilities

  • Provide inbound customer support using a call flow guide
  • Assist customers in resolving basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and / or services to customers
  • Deliver exceptional customer experiences with a positive attitude
  • Qualifications

  • Minimum of 1 year of customer service experience
  • High school diploma or GED
  • Open availability for scheduling
  • Ability to work in a quiet, distraction-free environment
  • Strong computer navigation skills and proficiency in fast-paced multi-tasking
  • Preferred Qualifications

  • Experience in the automotive industry
  • Familiarity with new technologies and eagerness to learn
  • Previous experience working remotely
  • Strong problem-solving skills
  • Ability to work collaboratively in a diverse team setting
  • #CustomerService #RemoteWork #CareerGrowth #AutomotiveIndustry #InclusiveWorkplace

    We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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    Customer Service Rep • Wainwright, AB, CA

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