network support analyst

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work setting

• Information technology (IT) infrastructure

Tasks

• Coordinate access and use of computer networks
• Install software
• Install web server hardware and software
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Research and apply meta-data to Websites and register Websites with search engines

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines

Personal suitability

• Accurate
• Client focus
• Initiative
• Organized
• Team player

Experience

• 7 months to less than 1 year

Other benefits

• Parking available
• Travel insurance

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities