Member Services RepCrunch Fitness Canada • Waterloo, ON, CA

Member Services Rep

Crunch Fitness Canada • Waterloo, ON, CA

3 days ago

Job type

Full-time

Job description

Benefits :

Bonus based on performance
Company parties
Employee discounts
Opportunity for advancement
Training & development

HERE WE GROW AGAIN!

Come join us and become part of the greatest growth story to ever be told in the fitness industry.

Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job. It’s an opportunity to inspire others to reach their fitness goals. Our No Limit philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Position Overview :

Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If you're passionate about fitness, excited about delivering exceptional customer service, and driven by a shared purpose, we want you on board. This position is Full Time.

Responsibilities :

Proactively attract new business through member referrals, corporate lead generation, territory outreach, and telephone inquiries, ensuring consistent follow-up on sales leads.

Exceed personal sales goals by leveraging effective sales techniques and strategies.

Demonstrate unwavering integrity and adherence to company core values in all interactions.

Provide excellent customer service while managing members' accounts and booking Crunch One Kick Offs.

Foster a welcoming environment for co-workers, members, and guests at all times.

Demonstrate enthusiasm, passion, friendliness, and ambition in all interactions.

Handle phone calls with courtesy and professionalism, making outbound calls for trial passes and other leads.

Maintain a clean facility and promptly address member requests and issues.

Greets all members and guests with a smile and enthusiasm, ensuring consistent member engagement.

Effectively communicate special events, club services, programs, and schedules to members and guests.

Serve as an expert on all aspects of club facilities, services, and operational hours.

Required Skills & Experience :

Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.

Effective communication skills, both written and verbal.

Strong customer service orientation with a commitment to exceeding expectations.

CPR / AED certification required (can be obtained within 30 days of hire).

A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.

Physical Requirements :

Ability to lift or move up to 50 lbs.

Prolonged standing and walking required for daily duties.

Our Core Values

Communication is Key - Clarity and transparency with our processes and expectations

Leaders Grow Leaders - We empower, develop, and support each other through shared commitment

All In, All The Time - We give 100% without hesitation

Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow

Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

Are you ready to be a part of a team that values excellence and supports personal and professional growth? Apply now to embark on a rewarding career journey with us!

Vacancy Status : This posting is for an existing vacancy.

Create a job alert for this search

Member Services Rep • Waterloo, ON, CA

Similar jobs

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc. • Woodstock, ON, Canada

Remote

Full-time +1

Job Title : Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850 / Week). Our company is seeking individuals to part...Show more

Last updated: 30+ days ago • Promoted

Client Service Representative (Bilingual)

RWAM Insurance Administrators Inc. • waterloo, on, ca

Full-time

Are you looking to work alongside a dedicated team of professionals making a difference in the lives of employers and employees every day?. The Group Distribution department is a motivated group of ...Show more

Last updated: 10 hours ago • Promoted • New!

Patient Advisor

Rural Road Health Services • Tillsonburg, ON, CAN

Full-time

Quick Apply

Rural Roads Health Services (RRHS) is actively seeking applicants for a Patient Advisor(s) to join our team.Patient & family advisors are collaborative advocates and champions of patient and fa...Show more

Last updated: 30+ days ago

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc. • Woodstock, ON, Canada

Remote

Full-time +1

Job Title : Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850 / Week). Our company is seeking individuals to...Show more

Last updated: 30+ days ago • Promoted

Remote Customer Service

MissionHires • waterloo, on, ca

Remote

Full-time

This full-time remote position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protect...Show more

Last updated: 8 hours ago • Promoted • New!

Community Nurse - Transition Care Unit

CarePartners • Woodstock, ON, CA

Full-time +1

Nurses working for us in community not only experience flexible scheduling and work-life balance, but they also appreciate the home care setting, where they develop meaningful therapeutic relations...Show more

Last updated: 3 days ago • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade Recruiting • Woolwich, Ontario

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more

Last updated: 2 days ago • Promoted

Supervised Practice Experience Partnership (SPEP)

Rural Roads Health Services - AHI • Tillsonburg M4G, ON, Canada

Full-time

This is a standing posting and not for a specific vacancy.The primary location for this position is : .Alexandra Hospital Ingersoll or Tillsonburg District Memorial Hospital.The Supervised Practice E...Show more

Last updated: 10 days ago • Promoted

Breeder Services Specialist - Contract

Maple Leaf Foods Inc. • New Hamburg

Full-time +1

The primary role of the Breeder Service Specialist is to represent the Hatchery, while working with the Hatching Egg Industry (Hatching Egg Producer and Breeder Grower), to maintain hatching egg qu...Show more

Last updated: 10 days ago • Promoted

Full-Time Night Associate

Rona+ • Waterloo, Ontario, Canada

Full-time +1

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more

Last updated: 30+ days ago • Promoted

Merchandising Associates

Adecco Canada • Tillsonburg, Ontario, Canada

Full-time +1

Quick Apply

Adecco is currently hiring several full-time reliable and detail-oriented individuals as.In this role, you will reset and stock shelves according to a provided planogram, ensuring products are prop...Show more

Last updated: 3 days ago

Delivery Driver - Sign Up in Minutes

DoorDash • WATERLOO, Ontario, CA

Full-time

Available in over 100 cities in Canada, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. All you need is a mode of transportation (bi...Show more

Last updated: 4 days ago • Promoted

Arithmetic Private Tutoring Jobs Saint Jacobs

Superprof • Saint Jacobs, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Retail Store Associates

Savers / Value Village • Waterloo, ON, CA

Full-time +1

Job Title : Retail Store Associate.Applications are accepted on an ongoing basis to fill new positions and openings as they become available. As one of the largest for-profit thrift operators in the ...Show more

Last updated: 30+ days ago

Team Member Coordinator | Temporary Full Time | Days

120 Barnswallow Drive • Elmira, ON

Full-time

Quick Apply

Team Member Experience Coordinator.This position is for an existing vacancy.At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care.In...Show more

Last updated: 30+ days ago

Breeder Services Specialist - Contract New Hamburg, ON 01-22-2026

Maple Leaf Foods • New Hamburg

Full-time +1

Last updated: 10 days ago • Promoted

Breeder Services Specialist - Contract

Maple Leaf Foods Inc • New Hamburg

Full-time +1

Last updated: 6 days ago • Promoted

Guitar Private Tutoring Jobs Saint Jacobs

Superprof • Saint Jacobs, Canada

Full-time +1

Last updated: 30+ days ago • Promoted