Technical Analyst

Job Title : Field Technician

Location : St. John's, NL

Available Shifts : Monday-Friday; 8 : 00am to 4 : 00pm

Rate of Pay : $30.00 per hour

Advantage Personnel is currently recruiting for a Field Technician Specialist on behalf of our St. John's client. As one of the nation's leaders within the oil and gas industries, they are seeking a motivated individual who is exceptionally organized, safety oriented, and looking for potential to grow within the company. Some of the main duties could include day to day technical support, client facing problem solving , and preventative maintenance in regards to IT.

Responsibilities

• Provide day-to-day support to our clients end users, specifically related to end user computing devices (desktops, laptops, mobile devices;
• Resolve technical support issues that cannot be resolved by the Service Desk or requires hands on approach;
• Deploy all IT solutions related to end user devices, site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications;
• Analyze, document, and escalate critical issues to appropriate support groups;
• Monitor and ensure timely escalation of customer issues to internal organizations and / or vendors;
• Perform preventative maintenance and install upgrades and options.

Candidate Qualifications

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