General Manager

Overview

The General Manager (GM) at Boston Pizza oversees daily operations to ensure a great Guest experience while achieving goals and budget expectations. This role requires exceptional communication skills, leadership experience, and strong organizational ability to support a dynamic team. The GM is passionate about developing and motivating team members and recognizing star performers. In addition to enhancing the Guest and team member experience, the GM develops and implements marketing, advertising, public and community relations programs to attract Guests. The GM ensures an excellent Boston Pizza experience for Guests and team members from start to finish and champions a fun, safe work environment and thriving workplace culture.

Pay Range: undefined

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Responsibilities

• Oversee Front of House and Heart of House operations and ensure these areas work together as one.
• Lead by example and work alongside team members.
• Achieve goals through strong organizational skills and effective time management.
• Build relationships by finding common ground and working cohesively with all team members.
• Champion the ‘‘Foundations of Hospitality’’, the Heart of Hospitality, Boston Pizza's Brand Standards, and Food Safety.
• Communicate effectively, share goals and challenges, and continuously coach the team on progress.
• Maintain composure and thrive in a fast-paced environment.
• Pursue professional development opportunities and seek new learning and skill-building moments.

Qualifications

• Exceptional communication skills and proven leadership experience.
• Strong organizational skills and ability to support a dynamic team.
• Passion for developing and motivating team members and recognizing star performers.
• Ability to attract Guests through development and implementation of marketing, advertising, public and community relations initiatives.

Why Boston Pizza Is a Great Place to Work

• Flexible scheduling to support life-work balance and align with individual needs.
• Opportunities for career growth within the restaurant or at Boston Pizza head office.
• Opportunity to build relationships and give back to the local community.
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and access to mentorship programs.
• A respectful culture where your feedback matters.
• Fantastic reward and recognition programs.