Project Coordinator

We are seeking a highly organized and proactive Project Coordinator to support the successful delivery of products and project milestones of varying size and complexity. This role plays a key part in the project lifecycle and will work closely with internal teams, customers, subcontractors, and external partners. The position reports directly to senior operational leadership.

• Serve as the primary customer contact following the sales handoff.

• Communicate with customers at all key project milestones to ensure clarity and alignment.

• Coordinate closely with manufacturers and ensure accountability for project deliverables.

• Support and resolve critical issues that arise during the installation phase in collaboration with the customer and sales team.

• Coordinate subcontractor start-up activities and onsite service work.

• Manage freight logisticsincluding costs, delivery timelines, and site requirements.

• Oversee warranty files, including assessment, documentation, and negotiation.

• Develop strong product knowledge across all solutions provided by the company.

• Exceptional written and verbal communication skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Advanced computer proficiency.

• Post-secondary degree or diploma is an asset.

• Experience in logistics coordination required.

• Knowledge of HVAC or related technical industries is an asset (but not mandatory).