Business Analyst, Process MappingJSG (Johnson Service Group, Inc.) • Calgary, AB, CA

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Business Analyst, Process Mapping

JSG (Johnson Service Group, Inc.) • Calgary, AB, CA

27 days ago

Job type

Full-time

Job description

Senior Business Analyst – Identity, Authentication & Process Mapping

Within the Microsoft ecosystem, you will support a complex transformation initiative by driving clarity in enterprise processes and data integration across systems. This role is hybrid.

Must Have Skills

5+ years of business analysis experience
Strong experience with process mapping and enterprise workflows
Understanding of identity and access management concepts
Experience with Microsoft Entra ID (Azure AD) and Azure services
Ability to analyze and document data flows and system integrations
Experience in stakeholder engagement and cross‑team collaboration

Nice to Have Skills

Experience with Azure DevOps (process‑level understanding)

Exposure to enterprise security and compliance standardsUnderstanding of cloud architecture and integration best practices

Business‑focused documentation and functional requirement skills

Experience supporting large‑scale transformation programs

Change management and current vs. future state analysis

Responsibilities

Lead process mapping initiatives for authentication, authorization, and identity lifecycle

Document end‑to‑end identity workflows, including system interactions and provisioning

Support identity and access management process analysis within Microsoft Entra ID (Azure AD)

Work within Microsoft ecosystem tools including Azure and Azure DevOps

Analyze data flows between identity systems and REM platforms

Collaborate with security, cloud, and architecture teams to ensure alignment with Microsoft best practices

Translate business and compliance needs into clear documentation

Support delivery teams with process definitions and requirement validation

Communicate process changes and support adoption through clear documentation

Seniority Level : Mid‑Senior

Employment Type : Contract

Job Function : Information Technology

Industries : Staffing and Recruiting

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Analyst • Calgary, AB, CA

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