Chief Business Analyst

A career as a Chief Business Analyst in the Human Experience and Performance team at National Bank means acting as a liaison between business teams and delivery teams.

You work in agile mode and are a member of a squad that manages and delivers business and technology projects for various sectors.

This role allows you to have a positive impact on our organization thanks to your business analysis skills, which contributes to the implementation of new technologies.

Your job

• Lead workshops with several stakeholders at various levels and expertise with leadership
• Model current and target processes based on mapping practices in place at the Bank
• Perform detailed, high-level impact analyses on all angles of the process and with the help of experts
• Apply best practices to identify and draught business requirements (functional, non-functional, informational, transitional), understand their links and ensure their traceability
• Define and identify user and user test scenarios including validations of automated processes and AI (artificial intelligence) models and support users with the operational transfer
• Make proposals for the change management strategy to people who use the solution, taking into account the impact of automation on the user experience, processes, roles and competencies
• Work closely with the business and it teams, particularly those that contribute to hyper-automating processes and implementing AI.

Your team

IT and Operations have more than 5600 experts who work agile, proactively and  collaboratively to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

You are part of a large team of 10 colleagues in the Digital Acceleration Centre sector and will report to the Senior Manager. Our team stands out for its innovative, people-centric approach, where technology is used to enhance employee experience.

Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on the on-the-job learning, help you master your profession and develop new fields of expertise.

Prerequisites

Please take note that this is a temporary contract for 12 months.

Your benefits

In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Join us!