Grocery Department Manager

Job Description

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and / or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities :

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Work with the Store Manager and Retail Specialist to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
• Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
• Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
• Responsible for retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
• Participate in store coverage rotation as a Manager on Duty (eg. opening / closing store, alarm system emergency contact support) as directed by the Store Manager.
• Ensure compliance with Safe Food Handling regulations as well as Health and Safety policies and procedures.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

Work & Sensory Environment :

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.