Portfolio Operations CoordinatorThe KAIN Group • Kitchener, ON, Canada

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Portfolio Operations Coordinator

The KAIN Group • Kitchener, ON, Canada

4 days ago

Job type

Full-time

Job description

About Us

KAIN Capital is the investment and operating arm of The KAIN Group, supporting a growing portfolio of businesses across logistics (3PL), real estate, software development, industrial automation, and new investment ventures. We are a hands-on organization focused on optimizing existing assets while strategically expanding into high-growth industries.

Our team operates in a fast-paced, entrepreneurial environment where collaboration and accountability are key. We work cross-functionally across portfolio companies to provide the operational support required for efficient, sustainable growth.

At KAIN Capital, we value individuals who are proactive, adaptable, and motivated by solving real-world operational challenges.

Position Overview

The Portfolio Operations Coordinator plays a vital role in supporting the day-to-day operations of KAIN Capital’s diverse portfolio. Acting as a core support function to the Directors of Private Equity Investments, this role ensures essential operational tasks are executed seamlessly allowing leadership to focus on strategy and long-term growth.

This position is ideal for a self-starter who thrives in a multi-industry environment and can confidently shift between priorities across property management, logistics, technology, industrial automation, and investment operations.

Key Responsibilities

Cross-Portfolio Operational Support

Provide day-to-day operational and administrative support across KAIN Group companies
Coordinate between business units to ensure smooth communication and workflows
Assist with reports, presentations, documentation, and leadership updates
Track operational metrics, deadlines, and deliverables across concurrent projects

Administrative & Process Management

Manage calendars, scheduling, and meeting coordination for Directors

Prepare agendas, capture meeting notes, and track action items

Maintain organized documentation for contracts, records, and procedures

Handle correspondence with professionalism and discretion

Support SOP creation and ongoing process improvements

Coordinate travel and logistics as required

Maintain accurate records within the BrightHR system

Property Management Support

Assist with tenant communications, lease documentation, and onboarding

Support maintenance coordination, vendor tracking, and inspections

Assist with occupancy reporting, expense tracking, and renewals

Logistics & 3PL Operations Support

Support client communications, quotes, contracts, and onboarding

Manage CRM systems for lead tracking, follow-ups, and data accuracy

Assist with marketing coordination, reporting, and analytics

Technology & Software Operations

Support project coordination, timelines, and documentation

Maintain accuracy within project management tools

Coordinate routine communications between technical teams and clients

Assist with research, market analysis, and competitive insights

Industrial Automation Support

Assist with work order tracking, CRM / KATS updates, and service coordination

Support quoting, invoicing, pickups, deliveries, and client follow-ups

Investment Research & Due Diligence

Conduct preliminary research on potential investments

Compile financial, market, and industry data

Assist with due diligence documentation and summaries

Track investment pipelines and maintain organized deal files

Technology Platform Support

Become proficient in CRM, project management, and cloud-based systems

Assist with system implementations, data organization, and integrations

Maintain structured digital filing systems

Requirements

Education & Experience

Undergraduate degree (Business or related field preferred)

1–3 years of experience in operations, administration, or project coordination

Experience supporting leadership or working across multiple business units is an asset

Core Competencies

Strong organizational and time-management skills

Proactive, self-directed, and detail-oriented

Strong written and verbal communication skills

Comfortable managing shifting priorities in a dynamic environment

Strong problem-solving mindset

Technology-savvy and quick to learn new platforms

Technical Skills

Advanced Microsoft Office proficiency

CRM experience (HubSpot, Salesforce, or similar preferred)

Familiarity with project management tools

Experience with cloud collaboration platforms

Preferred Skills

Exposure to private equity, real estate, logistics, technology, or manufacturing

Financial, budgeting, or analytical experience

Bilingual English / French is an asset

Compensation & Benefits

Salary : $45,000–$55,000 annually

Discretionary performance bonus

Extended health and dental benefits

Professional development and mentorship

Growth opportunities as the portfolio expands

Work Environment

Office-based in Kitchener, ON with occasional travel (Mississauga, Simcoe)

Monday–Friday business hours with flexibility during peak periods

Hybrid option available after probation

Fast-paced, multi-industry exposure

Why Join KAIN Capital?

Diverse Exposure : Gain experience across multiple industries including real estate, logistics, software development, and industrial automation

Learning Opportunity : Work directly with experienced private equity professionals and learn the investment business from the inside

Career Growth : Clear path to advancement as portfolio grows and new investments are made

Entrepreneurial Environment : Be part of a dynamic, growth-oriented organization where your contributions directly impact success

Meaningful Work : Support businesses that create real value and serve important industries across Canada and the US

Complimentary in-house food and beverages are provided

Comprehensive benefits following the probationary period

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