Clinical Coordinator - Paediatric Program, FT (J1025-0769)

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24 / 7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission : People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Clinical Coordinator, Paediatric Program :

The Clinical Coordinator role is a leadership position within the Maternal Newborn and Paediatric Program, specifically working within Paediatric and NICU areas.

The primary focus for this role will be on the patient flow of paediatric and NICU patients by facilitating transfers and coordinating staffing

Embracing models of operational and clinical excellence, patient and family driven care, you will work in partnership with the Program leadership teams, other teams across the hospital and external partners (including the Ontario Health, LHIN, Safer Healthcare Now and other healthcare facilities). You will provide leadership in rapidly changing patient situations and is an autonomous professional who works independently and interdependently supporting the health care team. You also have well-developed interpersonal, critical thinking and problem-solving skills, are able to work independently as well as within a multidisciplinary team, are able to effectively prioritize and multi-task. You have excellent verbal and written communication, teaching skills and project management skills.

This position supports the hospital’s academic mandate by advancing care through teaching and learning and / or transforming care through research and innovation.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

On a practical level, you will

• Facilitate optimal bed utilization and patient flow, assisting the inter-professional teams on Paediatrics and NICU and associated Paediatric clinics with staffing resource coordination.
• Facilitating the flow and transfer of patients from the Paediatric Clinics, PPSU and Emergency Room to the paediatric unit and neonates from Post partum and Labour and Deliver to the NICU
• Attending the GTA paediatric and NICU meetings with the CTM for the timely transfer of patients from Tertiary centres
• Promote excellence in patient care and service delivery, identifying potential risk issues to the Clinical Team Manager.
• Provide leadership and support for the tracking and management of issues related to unit supplies.
• Support staff in utilizing critical thinking skills in resolving clinical and administrative issues prior to escalation to Clinical Team Managers.
• Identify issues across the clinical areas and assist in the development of strategies to resolve such problems; engage in evidence-based practice and collaborate with relevant inter-disciplinary team members to initiate changes to improve the quality of patient care, as appropriate.
• Support Clinical Team Managers to identify and address human resource challenges.
• Collaborate with Clinical Team Managers to ensure appropriate response to emergency events.
• Respond to Hospital codes (i.e., code blue, pink, white, code delivery, etc…) as required.
• Attend and participate in unit- and program-based committees, as required.
• Attend and participate in program and corporate operational meetings, as required
• Demonstrated ability to achieve cooperation and coordination of corporate staff members and external stakeholders
• Demonstrates and role models values consistent with mission, vision and values of the organization

Qualifications

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular Position with 75 hours bi-weekly 8-hour shifts, day shifts in the Paediatric Program. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca #INDO