Boutique Ambassador, Maison Chaumet

Birks. Pure Delight.

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

Maison Chaumet, the Parisian jeweler founded in 1780, embodies the excellence of French high-jewelry craftsmanship. Its identity is deeply rooted in France’s cultural and artistic heritage. To preserve this authenticity and faithfully convey the spirit of the Maison, the presence of a French ambassador in our Birks boutique is essential.

Are you our hidden gem?

Main Responsibilities

Cultural and Heritage Representation

• Embody the image and values of Maison Chaumet to both Quebec and international clients.
• Share the history, traditions, and French art de vivre that lie at the heart of Chaumet’s identity.

Client Service and Experience

• Provide personalized, refined service aligned with the standards of French high jewelry.
• Create an immersive atmosphere that reflects Parisian elegance and the prestige of the Maison.

Product Expertise and Storytelling

• Present the collections by highlighting their cultural and artistic heritage.
• Share authentic stories about the origins of the creations, their inspiration, and their connection to French history.

Training and Knowledge Sharing

• Train local teams on the Maison’s codes and the French approach to presentation.
• Ensure a consistent Chaumet experience that respects French traditions.

International Client Development

• Attract and retain clients who value the prestige of French high jewelry.
• Serve as a key link between Maison Chaumet and French-speaking or Francophile clients.

Our ideal candidate has…

• A minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience is preferred
• Strong team values
• Great interpersonal and communications skills
• Experience with International Customers
• Good organization and learning skills
• Knowledge of French & English *Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.

Our promise of delight

In return for your commitment to excellence, we offer…

• Competitive earnings, including commissions and bonuses
• Social benefits
• Wellness program
• Award and recognition programs
• Innovative and unique training programs
• Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self, shine!

Are you the gem we are looking for?