DH-HIGHLANDS GOLF SHOP ATTENDANT

POSITION: Golf Shop Attendant - Seasonal

DEPARTMENT: Golf

STATUS OF POSITION: Full-Time (Summer Seasonal)

JOB HIGHLIGHTS: Shift work, work inside, Job perks

Position Summary

The Golf Shop Attendant’s primary function is to assist with the daily operation of the golf course. Their focus will be on properly checking-in guests and members for play, as well as booking in future rounds of golf and assisting with the organization and sales of merchandise. They will act as a guest service representative to all members and guests.

Duties & Responsibilities

• Books starting times

• Checks in golf guests and golf members

• Assists with recording Golf Shop inventory

• Counts and tracks incoming inventory of all pro shop merchandise

• Prices each item before it goes out into the shop

• Answers Golf Shop telephones

• Informs the Assistant Golf Professional of any items that need to be reordered

• Provides exceptional and professional service to our guests and hosts

• Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards

• Comfortable making decisions and develops recommendations for effective problem solving

• Ensures up to date knowledge of point of sale system

• Maintains up to date knowledge of resort and its amenities

• Maintains a professional appearance at all times

• Completes special projects in a timely manner as requested

• Complete all other duties as required

Education & Experience

• Knowledge of golf merchandise and golf equipment an asset

• Previous experience at a golf course an asset

• Experience handling credit card and debit transactions

• Experience working with computers and POS systems

Skills & Abilities

• Guest oriented with an outgoing, sincere, helpful, caring and friendly personality

• Able to work well with others

• Able to take initiative within given guidelines

• Pays precise attention to detail, order and cleanliness

• Has exceptional energy, flexibility and professionalism

• Enjoys offering exceptional service and meeting the needs of others

• Has effective communication skills (verbal, listening, writing)

• Has exceptional phone manner

• Has strong selling skills and has knowledge of golf shop merchandise

• Able to comfortably work with computers

• Able to adapt in a fast pace, constant changing environment within a dynamic work schedule

• Able to maintain composure and objectivity

• Able to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

• Able to evaluate and select among alternative courses of action quickly and accurately

• Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.