Learning Management System (LMS) Assistant

Purpose :

Launched in October , York University's new School of Continuing Studies is rapidly expanding. It is one of the largest and most innovative of its kind in the country.Reporting to the Director, Operations & Organizational Effectiveness and supporting Program Managers in daily activities, the LMS Assistant is responsible for updating online course content in the learning management system (LMS) for online and blended programs offered through the School of Continuing Studies related to Continuing Professional Education (CPE) and the English Language Institute (YUELI).

Education : Experience :

2 years' related experience working with Learning Management software preferably Moodle. Experience working in a learning or academic environment with instructors. Experience in managing multiple projects with time sensitive deadlines.

Skills :

Technical Skills - Advanced computer skills in Microsoft Office suite of programs, Windows. email software and direct experience and proficiency with learning management systems (Moodle) and course development software (Storyboard). proficiency with project coordination as demonstrated through familiarity of some knowledge areas within the Project Management Body of Knowledge. familiarity with project management applications and software (such as Wrike or Asana). knowledge of current AODA standards that relate to online learning, ability to adapt and learn new tools and software quickly

Professional Skills - Ability to deal courteously and effectively with people. superior interpersonal skills and ability to influence outcomes and accountability of team members to deliver materials on schedule ( instructors or Program Managers) to ensure smooth delivery of programs. excellent organizational skills to coordinate all aspects of online course updates to ensure all changes are completed on time. effective customer service and interpersonal skills. teamwork. exercising tact, diplomacy and discretion when dealing with others.. attending accurately to detail. good organizational skills including setting priorities, multi-tasking and meeting deadlines. working effectively under pressure of high volume. exercising initiative and good judgment. ability to maintain confidentiality. flexibility. ability to quickly learn and apply new programs and procedures. punctuality and reliability, excellent written communication skills notably spelling and grammar.