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Dental Concierge
Dental ConciergePassion Dental Group • Blackfalds, AB, CA
Dental Concierge

Dental Concierge

Passion Dental Group • Blackfalds, AB, CA
13 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Posted Monday, December 1, 2025 at 7 : 00 AM

Position : Dental Concierge

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Concierge to join our team at Alpen Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

Specifics about the role :

  • Job Type : Part Time
  • Schedule : Thursdays 12 : 00-8 : 00, Fridays 9 : 00-5 : 00, Saturdays 9 : 00-4 : 00. With potential to move to full-time hours
  • Benefits : Extended Health Care

About the Clinic :

At Alpen Dental, we’re proud to be a trusted, full-service dental clinic serving the Blackfalds and Red Deer communities. Our welcoming, patient-centered practice offers a wide range of services—from routine checkups and cleanings to more advanced treatments like root canals, dental implants, TMJ / TMD therapy, and sedation dentistry.

We’re passionate about delivering gentle, effective care to patients of all ages in a supportive and professional environment. Our team is committed to making every visit as comfortable and stress-free as possible, especially for those who experience dental anxiety.

Located just a short drive from Red Deer, Alpen Dental is dedicated to building long-term relationships with our patients and providing high-quality care tailored to their individual needs.

Join us and be part of a collaborative, compassionate team that’s helping our community smile brighter every day.

What you’ll do :

  • Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
  • Manage phone calls, direct inquiries, and efficiently book appointments
  • Maintain and organize the patient database with accuracy and confidentiality
  • Oversee insurance claims, billing systems, and follow up with insurance companies
  • Establish and manage office protocols to keep operations running smoothly
  • Coordinate and optimize appointment schedules
  • Provide leadership and foster a team culture focused on outstanding client service
  • What you’ll bring to the role :

  • A minimum of 2 Years of experience in a dental clinic environment
  • Knowledge of dental billing and insurance protocols
  • Proficiency with Microsoft Office; experience with Dentrix is a bonus but not a must
  • Strong communication skills – both verbal and written
  • Excellent problem-solving abilities and attention to detail
  • Friendly, professional demeanour with a patient-first mindset
  • Ability to multi-task and thrive in a dynamic, fast-paced environment
  • Who we are :

    Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

    Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect of our process, please let us know by emailing careers@passiondental.ca.

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    Concierge • Blackfalds, AB, CA

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