Technical Product Manager Administration, Identity and Access Management (IAM)

Who we are :

For over 25 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.

We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.

Your role :

The Product Management team is responsible for executing product strategy prioritizing and aligning roadmaps and for researching and defining enhancements and upgrades to Global Relay products and services. They ensure our services solve important and urgent market problems

Global Relay requires an experienced Technical Product Manager (TPM) to assume ownershipof Global Relays Identity and Access Management product line (IAM). In this role you will be the bridge for a small highly focused cross-functional agile team and the rest of the TPMs Product Management and stakeholders to deliver on the product roadmap and to drive new products and features through the development process.

Working with Product Management the TPM will define detailed business requirements user stories and acceptance criteria for specific features and collaborate with their Team Leads Architects and UI / UX to ensure high quality designs are produced. TPMs will also attend daily stand-ups refine their teams backlog plan sprints accept completed stories monitor progress report status and be involved in key release activities including documentation and training. Working closely with our Vancouver and Kelowna Canada based IAM teams to continuously improve and support our current Administration Identity and Access Management product.

Your responsibilities :

Working in a dynamic team environment the TPM is responsible for :

• Triaging incoming tickets and assigning them to the correct owner
• Following up on status of projects stories tasks dependencies and risks
• Collaborating with and sharing status reports with the Product and DevOps Manager
• Addressing impediments by connecting appropriate stakeholders
• Coordinating meetings with external vendors
• Assisting with the generation of reports Wiki pages and other artifacts that provide transparency into project status
• Owning the up and down responsibility for the delivery of their component / feature for Administration Identity and Access Management
• Serving as primary product expert (functional not technical) for the components for which you are responsible
• Creating work estimates tracking progress and reporting status in the form of burn up / down charts and dashboards
• Collaborating with senior product management sales support clients and other TPMs to produce and manage their components backlog and contribute to the product roadmap
• Lead the strategic development of new features and enhancements with ownership and development of a product roadmap
• Translating product roadmap initiatives and feature requests into requirements models workflow diagrams epics user stories acceptance criteria and other suitable artifacts
• Identifying and coordinating cross-component dependencies throughout the development process
• Working with Product & Program Management Development and other departments to actively remove obstacles blocking progress and ensuring product initiatives are within schedule
• Supporting Product Management Marketing Sales Provisioning Professional Services Technical Documentation Training and Technical Support throughout therelease process with training documentation announcements and other release activities
• Prioritizing and refining their team(s) backlog
• Attending regular sync ups with your product manager and other TPMs in your product team
• Leading sprint planning for your Agile team(s)
• Attending daily stand-ups refinement sessions demos retrospectives and other meetings with your Agile team(s)
• Understanding the design business logic and technical architecture of their platform components and how those components interact with the rest of the platform
• Serving as the primary product expert for the components for which you are responsible
• Experience with any of the following is considered an asset :
• Software Key Management services
• Security Authentication Authorization or Cryptography
• Designing security first and around audit requirements
• Administration and / or Identity and Access Management products and services
• Delivering micro services
• Large scale performance and scalability

About you :

Nice to have :

Compensation :

Global Relay advertises the pay range for this role in compliance with British Columbias pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise skills education and professional background.

The range below reflects the expected annual base salary which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy culture and values. We aim to foster an inspiring work environment and support employees work-life rhythms. We provide a comprehensive extended health benefits program including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days which increase based on tenure. Other benefits include : Paid sick days maternity / parental enhancement program bonus and an RRSP contribution matching program.

For Vancouver-based employees we provide a subsidized meal program courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$90000 $130000 CAD

What you can expect :

At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity equity and inclusion.

We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.

To learn more about our business culture and community involvement visit .

Required Experience :

IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full Time

Experience : years

Vacancy : 1