Position Overview
Under the direction of the supervisor/manager and in conjunction with WRHA Indigenous Health, the Indigenous Support Navigator is responsible for
Acting as a culturally safe resource for Indigenous patients and their families entering Winnipeg Regional Health facilities for health care (including emergency care). The incumbent will receive enquiries from patients and direct them to appropriate internal and/or external programs or resources. They will deliver excellent customer service and provide resource information for enquiries as received.
The Indigenous Support Navigator will keep up to date on new and existing community-based programs/supports for Indigenous people and make recommendations for relevant services and programs. They will also liaise with external agencies (health/social/governmental) to find out more about programs/supports provided and the requirements to qualify for services.
The incumbent is responsible for tracking the number of Indigenous patients/clients assisted, entering information into a reporting database, and closing the record when the patient leaves the care of the WRHA.
This is a Designated Indigenous position. This position may be held by someone of Indigenous ancestry who is First Nation, Metis, Inuit and/or Non-Status. Candidates will be required to undergo screening as required.
Experience
Education (Degree/Diploma/Certificate)
Certification/Licensure/Registration
Class 5 Driver’s License preferred (varies by facility/assignment).
Qualifications and Skills
Physical Requirements
Indigenous Support Navigator • Winnipeg, CA
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