We offer more than a job, we offer a career!
- We support our employees to shape their careers by encouraging continuing education and investing in training and development.
- We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
- We inspire people to do what they are passionate about by believing in integrity, respect, and recognition of diversity and community support.
- We are a dynamic team where entrepreneurship, innovation, and collaboration are at the core of our values.
- We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
- We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.
We are looking for a Commercial Insurance Broker (Client Service Representative) to join our team in our Winnipeg office!
As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company's objectives and individual business plans. You will assist the Client Service Manager (CSM) in providing the highest quality service to clients, colleagues, and insurers.
If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!
Your Day as a Client Service Representative
Maintains electronic files (EPIC) to ensure that they are organized and up to This includes policy documentation and wordings to be attached in EPIC as well as update accordingly utilizing the naming conventionsSet up new clients in EPICProcesses invoices, enclosure letters, and other documentation asPrepares Presentation of Policy Documentation in Binders for clientsIssues certificates of insurance from client requests / contracts and, in conjunction with the CSM, ensures the insurance program meets requirements.Printing liability cards : pinks, NOAIssuing template letters for Liability cards and mailing themWith the CSM, contacts insurers to confirm coverage and amend asWith the CSM, advises clients of any discrepancies between the insurance program and the insuranceReviews policy wordings and other documentation for accuracy and completenessPrepares certificate lists at renewal and issues certificates of insurance in conjunction with the CSA as confirmed with theCreates abeyances, advises Team, and follows up for outstandingEnsures all correspondence is accurate and flows in a timelyOrganizes and prepares premium financing, whenFollows BFL policies and procedures, including security and quality procedures, as currently set out and as amended from time toOther miscellaneous duties and special projects as requiredOur Ideal Candidate
3+ years Commercial insurance experienceLevel 2 license or Level 1 license working towards a Level 2 License (insurance designation, CIP or CAIB preferredClient service orientedMaintenance of licensing requirements / continuing educationExcellent communication skills, listening, verbal, and writtenAbility to work well independently, as part of a team, and with others throughout the organizationWorking knowledge of EPIC will be an assetGood knowledge of Microsoft Word, Outlook, Excel, and PowerPointWho we are.
Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1000 professionals located in 24 offices across the country. Our employees have free rein to demonstrate their creativity, leadership and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.
Who we are
Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of more than 1300 professionals located in 27 offices across the country. Our employees have free rein to demonstrate their creativity, leadership, and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.
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Visit our website to learn more about us : www.bflcanada.ca
We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.