Branch Operations Assistant

Job Description

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.

The RBC Dominion Securities branch located in Courtenay, BC is currently seeking a Branch Operations Assistant / Receptionist to provide back office support to clients, Investment Advisors, and Investment Advisor Associates.

What will you do?

• Preparation of cheques, RSP / RIF withdrawals as requested (i.e. ensure that cheques are properly signed before release or mailing)
• Prepare bank deposits, deliver to bank and pick up of transit mail
• Print daily reports and distribute them accordingly
• Book-in and ship security certificates to Toronto
• Ensuring LOA’s are correctly completed with proper authorization
• Maintain standing LOA file and ensure valid / current LOA’s are on file
• Proactively advise and obtain from Assistants’ new LOA’s prior to expiry
• Assist with opening mail and distribute as per Internal Controls
• Assist with the phone coverage as required, in a courteous and professional manner
• Assist with the distribution of incoming courier bag and reports, faxes and transit mail
• Order forms and supplies
• Verifying and inputting incoming / outgoing cheques, and bank wires
• Serving customers / responding to requests made in person
• Verifying and processing all daily RSP contributions
• Provide courteous and efficient client service
• Maintain accurate branch report files
• Other admin duties as required

What do you need to suceed?

Must-have

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Compensation for this position (including salary and discretionary / variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills,  registration status, performance, individual goals; market conditions; and business needs.

The expected salary range for this position is $40,000-55,000

This position may be eligible to receive a discretionary / variable incentive payment.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that :

Job Skills

Additional Job Details

Address :

777 FITZGERALD AVE : COURTENAY

City : Courtenay

Country : Canada

Work hours / week : Employment Type :

Part time

Platform : WEALTH MANAGEMENT

Job Type :

Contract (Fixed Term)

Pay Type : Salaried

Posted Date : 2025-12-02

Application Deadline :

2026-02-28

Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.