Talent.com
Service Writer - Split Shift / Weekend - Montreal
Service Writer - Split Shift / Weekend - MontrealPACCAR Inc • Quebec, Capitale-Nationale, CA
No longer accepting applications
Service Writer - Split Shift / Weekend - Montreal

Service Writer - Split Shift / Weekend - Montreal

PACCAR Inc • Quebec, Capitale-Nationale, CA
12 days ago
Job type
  • Permanent
Job description

Date : Aug 22, 2025

Company : PACCAR

Schedule : Tuesday to Friday 6 : 00AM to 2 : 30PM and Saturday 7AM to 3 : 30PM

Salary : between 60-74K

Benefits :

  • Permanent, 40h / week ;
  • Tuesday to Friday 6 : 00AM to 2 : 30PM and Saturday 7AM to 3 : 30PM (8h / day) ;
  • Salary between 60-74K ;
  • 2 weeks of vacation ;
  • 5 days of paid leave ;
  • 12 statutory holidays ;
  • Being paid weekly ;
  • On-site parking ;
  • Insurance (medical, dental, divison, etc.) covered 100% by the employer ;
  • Telemedecine and employee assistance program ;
  • Registered Retirement Savings Plan (RSSP) ;
  • Be coached and mentored by experts in the trucking industry ;
  • Professional development and career growth within the company ;
  • Corporate events (Christmas Party, Family Day event, etc.).

Summary of responsibilities :

  • Receive customers with eagerness, by phone or in-person
  • Open the repair orders by indicating the information related to the vehicle to be repaired
  • Coordinate and book appointments according to workshop availability.
  • Accurately record the client's requests on the Worksheet, one operation for each request. Always indicate the Repair Type.
  • If necessary, estimate the repair costs of the vehicule by examining the components under the truck, inside the hood or elsewhere and provide it to the customer.
  • Notify the customer whether repairs fall into manufacturer’s warranty or not.
  • Establish the method of repair payment with the customer.
  • Keep customer informed the status of parts necessary for repair (e.g., back order)
  • Promote preventive maintenance programs, specials or any other appropriate products and services for the customer's vehicle.
  • Close repair orders once theyhas been verified by the workshop foreman, and assign the costs to the customer, the warranty or a request for a good agreement policy.
  • Qualifications :

  • Master French and basic English
  • English proficiency level : basic reading and writing;

  • Frequency : daily
  • Reason : to serve clients in English when needed
  • Oriented towards the sale of products and services;
  • Good knowledge of heavy equipment mechanics;
  • Ability to negotiate professionally with customers;
  • The ability to cope with the emotional reactions of the clientele;
  • Good team-working skills;
  • Extensive experience in interpreting warranties specific to the trucking industry.
  • Who are we ?

    Groupe Kenworth Montréal, a division of PACCAR of Canada, has been offering the full range of products and services related to the trucking industry since 1990. Our teams work together to offer you the best service in the industry, wherever you are located.

    Our network of complete Kenworth dealerships is well established throughout the greater Montreal area, more specifically in Ville Saint-Laurent, Mirabel and Lanoraie. Our service department can welcome you for the maintenance or the repair of your vehicle, as well as our parts department which will be able to fill your needs in parts of all brands. At our location, you can meet with a representative who will find the truck you need, new or used, as well as a financing professional who will propose a personalized plan adapted to your situation.

    Our Saint-Jérôme branch specializes in the sale of Kenworth, PACCAR, TRP, Cummins, Caterpillar parts and much more!

    As trucking solution experts, our service offering is not limited to Kenworth alone. Our three TRP branches in Laval, Saint-Eustache and Vaudreuil-Dorion are dedicated to selling replacement parts for trucks, trailers and buses of all makes.

    WE PASSIONATELY FOCUS ON IMPROVING YOUR BUSINESS BY PARTNERING WITH YOU ON THE ROAD TO SUCCESS

    #J-18808-Ljbffr

    Create a job alert for this search

    Service Writer • Quebec, Capitale-Nationale, CA

    Similar jobs
    Spanish Private Tutoring Jobs Loretteville

    Spanish Private Tutoring Jobs Loretteville

    Superprof • Loretteville, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Underwriter

    Underwriter

    iA Financial Group (Industrial Alliance) • Quebec
    Full-time +1
    Sector : Individual / Permanent / Full time / Hybrid / Québec / Montréal / Toronto.Start date : as soon as possible.Are you driven by underwriting and eager to contribute to the purpose of a company th...Show more
    Last updated: 2 days ago • Promoted
    Managing Editor

    Managing Editor

    Atlantic Salmon Federation • Quebec, Town Of Saint Andrews
    Full-time
    Managing Editor, Atlantic Salmon Journal and Rivernotes (full time).The Atlantic Salmon Federation (ASF) is an international conservation organization founded in 1948 to conserve and restore wild A...Show more
    Last updated: 10 days ago • Promoted
    Managing Editor

    Managing Editor

    GoodWork Environmental Jobs • Quebec
    Full-time
    Managing Editor, Atlantic Salmon Journal and Rivernotes (full time).The Atlantic Salmon Federation (ASF) is an international conservation organization founded in 1948 to conserve and restore wild A...Show more
    Last updated: 2 days ago • Promoted
    Senior Life Underwriter

    Senior Life Underwriter

    Manulife Financial • Quebec
    Full-time
    Manulife’s underwriting team is renowned for thought leadership and innovative ways to underwrite complex files.We are looking for growth-minded, service-oriented underwriters to join our team.We o...Show more
    Last updated: 1 day ago • Promoted
    Media Relations & Content Manager

    Media Relations & Content Manager

    Pomerleau • Quebec
    Full-time
    Media Relations & Content Manager.Be among the first 25 applicants.Build relationships with the client’s media representatives. Develop and collaborate on the implementation of media relations strat...Show more
    Last updated: 12 days ago • Promoted
    Bilingual Senior Life Underwriter - québec city

    Bilingual Senior Life Underwriter - québec city

    Empire Life • québec city, qc, ca
    Full-time +2
    Bilingual Senior Life Underwriter.Location : Any Canadian Location, CA.Empire Life is looking to hire a Senior Bilingual Underwriter to join our Retail Underwriting team! We are actively seeking can...Show more
    Last updated: 30+ days ago • Promoted
    Service Specialist- Contract

    Service Specialist- Contract

    Sun Life Financial • Quebec
    Full-time
    You are as unique as your background, experience and point of view.Here, you’ll be encouraged, empowered and challenged to be your best self. Your work with dynamic colleagues – experts in their fie...Show more
    Last updated: 1 day ago • Promoted
    Customer Onboarding Specialist - québec city

    Customer Onboarding Specialist - québec city

    Kordova Tek • québec city, qc, ca
    Full-time
    Job Title : Customer Onboarding & Training Specialist.Kordova Tek is a technology company focused on building modern software solutions for the transportation and logistics industry.Our flagship pla...Show more
    Last updated: 1 day ago • Promoted
    Financial Services Associate - Québec

    Financial Services Associate - Québec

    Canadian Imperial Bank of Commerce • Quebec
    Full-time
    We’re building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strength...Show more
    Last updated: 30+ days ago • Promoted
    Senior Product Specialist, PL - Home

    Senior Product Specialist, PL - Home

    Co-operators • Quebec
    Full-time +1
    Senior Product Specialist, PL - Home.Be among the first 25 applicants.Employment Type : Temporary Full-Time (12 months).Language : English is required, French is an asset. Additional Information : This...Show more
    Last updated: 13 hours ago • Promoted • New!
    Bilingual Content Strategy Lead — Editorial & SEO

    Bilingual Content Strategy Lead — Editorial & SEO

    Inceptionai • Quebec
    Full-time
    A leading tech company in Canada is seeking a skilled Content Strategist to develop and manage content strategies.This role requires over 4 years of experience in content strategy and a strong back...Show more
    Last updated: 12 days ago • Promoted
    UX & Technical Writer for AI-Driven Ad Tech Content

    UX & Technical Writer for AI-Driven Ad Tech Content

    Perion Network Ltd • Quebec
    Full-time
    A global advertising technology company is seeking a Technical Writer to create and maintain client-facing documentation and engage with user research. This role involves understanding complex produ...Show more
    Last updated: 12 days ago • Promoted
    Workday AMS Financials Reporting Associate Architect

    Workday AMS Financials Reporting Associate Architect

    Kainos • Quebec
    Full-time +1
    Lead Workday Financials Reporting & Analytics Consultant, AMS.Lead Workday Financials Reporting & Analytics Consultant, AMS. Continue with Google Continue with Google.Lead Workday Financials Reporti...Show more
    Last updated: 12 days ago • Promoted
    Operations Specialist - québec city

    Operations Specialist - québec city

    Accelerant • québec city, qc, ca
    Full-time
    We are seeking a detail-oriented and proactive Operations Specialist to join our growing Operations team.This role is critical in ensuring smooth and efficient management of our operational workflo...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Senior Life Underwriter

    Bilingual Senior Life Underwriter

    Empire Life • lévis, qc, ca
    Full-time +2
    Bilingual Senior Life Underwriter.Location : Any Canadian Location, CA.Empire Life is looking to hire a Senior Bilingual Underwriter to join our Retail Underwriting team! We are actively seeking can...Show more
    Last updated: 30+ days ago • Promoted
    Workday Financials Consultant (Partner Certified) - québec city

    Workday Financials Consultant (Partner Certified) - québec city

    Focus on WD • québec city, qc, ca
    Permanent +1
    Must have and be able to transfer their Workday Partner (Financial) Certifications for the duration of the contract.A leading Workday Partner is seeking an experienced Workday Financials Consultant...Show more
    Last updated: 1 day ago • Promoted
    Bilingual Senior Auto Underwriter – Montreal

    Bilingual Senior Auto Underwriter – Montreal

    Zurich Insurance • Quebec
    Full-time
    A leading insurance provider in Quebec is searching for a Bilingual Senior Automobile Underwriter to develop their portfolio in the Eastern Canadian market. The candidate will manage complex commerc...Show more
    Last updated: 12 days ago • Promoted