Field Operations Supervisor (FOS) - Ontario

Field Operations Supervisor (FOS) - Ontario

Reference number: STC25J-180007-000005
Selection process number: 25-STC-EA-NCR-752-381 Statistics Canada
Amherstburg (Ontario), Atikokan (Ontario), Bancroft (Ontario), Barrie (Ontario), Belleville (Ontario), Bobcaygeon (Ontario), Bracebridge (Ontario), Brampton (Ontario), Brockville (Ontario), Burlington (Ontario), Carleton Place (Ontario), Chatham (Ontario), Clarington (Ontario), Cobourg (Ontario), Cochrane (Ontario), Cornwall (Ontario), Dryden (Ontario), Elliot Lake (Ontario), Espanola (Ontario), Etobicoke (Ontario), Fort Frances (Ontario), Geraldton (Ontario), Goderich (Ontario), Hamilton (Ontario), Hastings (Ontario), Hawkesbury (Ontario), Hearst (Ontario), Kapuskasing (Ontario), Kenora (Ontario), Kingston (Ontario), Kirkland Lake (Ontario), Kitchener (Ontario), Lakefield (Ontario), Leamington (Ontario), Lindsay (Ontario), London (Ontario), Manitouwadge (Ontario), Markham (Ontario), Milton (Ontario), Mississauga (Ontario), Moosonee (Ontario), Newmarket (Ontario), Niagara Falls (Ontario), Nipigon (Ontario), North Bay (Ontario), North York (Ontario), Oakville (Ontario), Oshawa (Ontario), Ottawa (Ontario), Parry Sound (Ontario), Petawawa (Ontario), Peterborough (Ontario), Pigeon River (Ontario), Prescott (Ontario), Rainy River (Ontario), Richmond Hill (Ontario), Sarnia (Ontario), Sault Ste. Marie (Ontario), Scarborough (Ontario), Sioux Lookout (Ontario), St.Joseph Island (Ontario), Sturgeon Falls (Ontario), Sudbury (Ontario), Terrace Bay (Ontario), Thunder Bay (Ontario), Tillsonburg (Ontario), Timmins (Ontario), Toronto (Ontario), Vaughan (Ontario), Whitby (Ontario), Windsor (Ontario), Woodstock (Ontario), Eastern Ontario - Other locations (Ontario), Georgian / Huron / Simcoe Region - Other locations (Ontario), National Capital Region - Other locations (Ontario), Northern Ontario - Other locations (Ontario), Southern - Western Ontario - Other locations (Ontario)
AS-03
Acting, Assignment, Deployment, Secondment, Specified period
$73,798 to $79,511

For further information on the organization, please visit

Closing date: 31 December 2025 - 23:59, Pacific Time

Who can apply: Canadian citizens or permanent residents living within a 125 km radius of the position being staffed. Should there be an insufficient number of applicants residing in the specific location, applicants outside of the radius could be considered. We highly encourage persons residing in Indigenous communities to apply.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

When required, various assessment accommodation measures or adjustments are available to you, at every stage of the process (from application submission to the end of the assessment process). They aim to remove barriers to a fair assessment and allow candidates to fully demonstrate their competencies. The accommodations can be a change made to an assessment procedure, format or content, without altering the qualification being assessed nor the proficiency level required.

For additional information regarding assessment accommodation, please consult: .

You must complete the assessment independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI). You may be asked to explain or elaborate on your answers in a follow-up interview. Any violation may be investigated and result in serious consequences, including the rejection of your application.

*By submitting this job application, I acknowledge that I have read, understood and accept the confidentiality and integrity terms outlined above. I certify that I have completed this assessment independently without external assistance, and that I have neither plagiarized nor used AI. I understand the potential consequences to my application if I fail to comply with these requirements.

Duties

• Participates in the planning, organizing and control of census field operations for an assigned area.

• Trains and supervises a team of supervisors and coordinates their activities and those of their employees.

• Participates in the monitoring, analysis and evaluation of field operations by reviewing activity reports.

• Authorizes employees’ weekly payment, expenses and allowances.

• Monitors performance and productivity of staff and resolves collection, staff and pay issues.

• Promotes respondent participation in the census and participates in the implementation of regional communication strategies.

• Responds to inquiries coming from the public.

• Works collaboratively with other census employees including other FOSs, Assistant Manager Pay (AMPs), Recruitment Coordinators (RCs) and Manager of Administration (MAs) to resolve collection, processing, and pay issues.

• Works closely with Recruitment Clerk (REC) and Field Operations Manager (FOM) to meet targets.

Work environment

Statistics Canada is dedicated to an inclusive work environment where employees are treated equitably and reflect the Canadian population we ultimately serve. We are a competent, engaged and productive workforce. We embrace new ways of working and encourage a diversity of talent to help fulfill Statistics Canada’s mandate to the highest standards.

Statistics Canada conducts the Census of Population in order to develop a statistical portrait of Canada and Canadians on one specific day. The census is designed to provide information about people and housing units in Canada by their demographic, social and economic characteristics.

The Census of Population is a reliable basis for the estimation of the population of the provinces, territories and municipal areas. The information collected is related to federal and provincial legislative measures and provides a basis for the distribution of federal transfer payments. The census also provides information about the characteristics of the population and its housing within small geographic areas and for small population groups to support planning, administration, policy development and evaluation activities of governments at all levels, as well as data users in the private sector.

Intent of the process

This staffing process will be used to staff various AS-03 positions, or equivalents, for which the duration of employment, language and security requirements, conditions of employment and work locations will vary according to the position to be staffed. The pool of qualified candidates established from this process may be used to staff similar positions for the 2026 Census.

Please also note that, depending on the position to be filled, asset qualifications mentioned in this posting may be required for the job and therefore considered essential qualifications. In addition, other qualifications, whether essential or asset, may be added depending on the position to be filled. You may therefore be assessed for additional qualifications not included in this posting.

Please note that the first assessment step will be conducted via this staffing process will begin in August 2025, with the screening phase. Other assessment processes may be conducted if vacancies arise. You are strongly encouraged to apply as soon as possible as we have immediate needs to staff multiple positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma
OR
an acceptable combination of education, training and/or experience.

ESSENTIAL EXPERIENCE

EXP1 Experience managing a workload, including delegating multiple tasks to meet deadlines.

EXP2 Experience in performing computer functions including: sending and receiving emails, using a word processing application, spreadsheet applications, slide show presentation program, creating virtual meeting invites, etc.

EXP3 Experience in at least one (1) of the following two (2) essential experiences:
• Experience working in a large-scale project with competing deadlines and conflicting priorities.
• Experience supervising a team, including assigning work and managing performance.

ESSENTIAL COMPETENCIES

C4 – Showing initiative and being action oriented
C6A - Effective written communication

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE:

AEXP1 Experience delivering training

AEXP2 Experience conducting recruitment activities

AEXP3 Experience working on a previous census of population.

AEXP4 Experience working with Indigenous peoples or in Indigenous communities

AEXP5 Experience in supervising a data collection operation

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual imperative – BBB/BBB
• Bilingual Imperative – CBC/CBC

COMPETENCIES

C1 – Demonstrating integrity and respect
C2 – Thinking things through
C3 – Working effectively with others
C5 – Adaptability
C6B – Effective oral communication

ABILITIES

Ability to lead a team.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

Employment equity may be used to address the under-representation of designated groups.

Conditions of employment

• Reliability Status security clearance
• Availability and willingness to travel occasionally according to operational needs.
• Availability and willingness to work overtime according to operational needs.
• Availability and willingness to work evenings and weekends according to operational needs.
• Have a secure office space and a private area at your place of residence to make confidential phone calls.
• Have reliable internet access at your place of residence.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

A random selection and/or top-down selection may be used at any moment of the process to manage the number of candidates; and/or a volume management strategy may be used at any point during the process, in order to determine the number of candidates to be further considered.

Your résumé will only be used as a secondary source to validate the experience described in your answers to the Public Service Resourcing System (PSRS) screening questionnaire and will not be used as the source document for candidate screening. Candidates will not be solicited for incomplete or possible missing information.

The competency written communication will be assessed with your application.

An interview will be administered.

Persons are entitled to participate in the appointment process in the official language of their choice (English or French).

Internal reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references within the federal public service.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Some appointments of successful candidates will be made under the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO) and Regulations. Persons appointed under the EAO as a result of this process will be subject to the provisions of the Public Service Employment Act with some exceptions:

• You will not be eligible for internal appointment processes or deployments, except for acting appointments and deployments made to positions excluded by the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO).

• You will not be eligible for indeterminate status as a result of your employment in the Census program; time spent as an excluded employee will not count towards the three-year term to indeterminate conversion.

• You will be entitled to seven days' notice if you are rejected on probation.

• You will be entitled to seven days' notice when your employment ends, should your services no longer be required by reason of lack of work, the end of the census cycle or the transfer of work to other staff.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

HOW TO APPLY
All information obtained throughout the selection process, from application to closing, may be used to evaluate candidates, including their ability to communicate effectively in writing.

When submitting their application, candidates are asked to answer screening questions. They must clearly demonstrate in this screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications. Please note that stating that the requirement has been met or listing past or current responsibilities does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Failure to clearly demonstrate in your responses how you meet the screening criteria (Education, Essential Experience and Asset experience) could result in the rejection of your application. Inconsistencies in the application package may result in your submission being rejected. Furthermore, the content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information.

A good way to proceed with the development of your example would be to use the STAR model:

S – Situation: Describe the situation and provide all relevant details.

T – Task: What tasks did you have to perform? What needed to be done to resolve the situation?

A – Actions: What did you do to resolve the situation and why did you choose this action plan? Did you consider other options? Why weren’t those options chosen?

R – Results: What was the outcome of the actions you took? What could you have done differently? Did you achieve your goals?