customer service supervisor (except financial services)

Education

• Secondary (high) school graduation certificate

Tasks

• Authorize routine deposits and withdrawals
• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff / workers in job duties, safety procedures and company policies
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Organize and maintain inventory

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week