Senior Product Manager Tech, Fulfillment Optimization

Are you interested in the intersection of complex technical and operational challenges Are you looking to grow towards end-to-end ownership of high-visibility customer problems If so this may be your next role!

The Senior Product Manager-Tech Fulfillment Optimization (FO) will own the fulfillment optimization strategy for our Worldwide Grocery. Amazons continued investment in this essential need for customers represents exciting challenges at the intersection of increasing delivery speeds minimal-waste operational flows and bar-raising CX. This role accelerates our progress towards realizing the best delivery experiences for grocery use cases through : thinking big about how our outbound capabilities can / should evolve for our customers influencing others (Grocery business teams Ops teams Delivery Experience) evaluating feature requests and possible solutions in our services and unblocking engineering teams across FO with quality requirements and proactive risk mitigation.

Key job responsibilities

• Serve as single point of contact for Grocery and Fulfillment Optimization colleagues regarding priorities progress and mechanisms such as OP1 and xBRs.
• Write working-backwards documents and BRDs contextualizing Grocery requirements for technical audiences within FO.
• Facilitate and guide technical implementation of GroceryxFO projects across FO engineering teams in partnership with Grocery and FO TPMs.
• Negotiate priorities scope tradeoffs and resourcing on behalf of FO.
• Provide consultative guidance for Grocery colleagues in addressing customer inquiries and business objectives which could in turn become requirements for new feature investments.

A day in the life

Morning - Provide update on grocery metrics and callouts on operational changes. Evaluate requirements for a new faster delivery mode across various systems including inventory promise transportation and exception management.

Afternoon - Present proposal to fundamentally change the node mapping for grocery fulfillment to improve customer selection and reduce stock outs. Validate progress on ongoing tech iniatives.

About the team

Fulfillment Optimization (FO) is an organization within SCOT owning a suite of Supply Chain products and services that forecast the need for transportation resources optimize the network set-up / configuration determine the operational capability (warehouse fulfillment and transportation) map the inventory and transportation resource capacity / availability and accordingly provide the best delivery promises to customers. Once the promises are made we identify the cost optimal fulfillment plan and orchestrate the shipments making sure that the promises are met and CX is preserved.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN BC Vancouver - 128100.00 - 214000.00 CAD annually

Required Experience :

Senior IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1