application support analyst

Education

• College / CEGEP
• Computer programming, other
• Computer science
• Network and system administration / administrator
• or equivalent experience

Work setting

• General office
• Office building
• Private sector

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Research and apply meta-data to Websites and register Websites with search engines

Computer and technology knowledge

• Networking software
• Networking security
• Intranet
• Servers
• Desktop applications
• File management software
• Security software
• Multimedia software
• Mail server software
• 3D graphic software
• Image editing software
• HTML editing software
• Website creation and management software
• Web service design
• Business diagram software
• Database software
• Software development
• Python
• MS Office
• MS Windows
• WordPress

Transportation / travel information

• Own transportation
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Sitting

Personal suitability

• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management

Screening questions

• Are you authorized to work in Canada?
• Do you have experience working in this field?

Experience

• 1 to less than 7 months

Employment terms options

• Day

Financial benefits

• Bonus
• Piece work

Other benefits

• Free parking available
• Team building opportunities
• Parking available