Program Coordinator (Supervisory role)

## Program Coordinator (Supervisory role)

• Regular reporting to Director of Client Services, Senior Management and funders of program outcomes and service targets
• Provide attendance, training and other reports to Director of Client Services
• Ensure compliance with Personal Health Information Protection Act requirements
• Provide support and serve on Health and Safety Committee, providing reports to THLM Property Manager
• Ensure all performance, quality and financial targets are achieved and maintained
• Ensure all potential clients are appropriately screened per policy
• Ensure all documentation and waiting lists for potential and current clients are maintained in EMHware
• Develop program outcomes and service targets, with Director, as required
• Participate in development of Strategic Planning, as required
• Understand funding agreements and ensure compliance
• Work with Human Relations on hiring, employee paperwork, training and other
• To ensure program expenditures are within the budget
• Working with Director of Client Services and Business Manager, works within program budgets for supplies, trainings, conferences and other expenditures
• Works with staff at each location, to ensure health and safety of direct reports
• Review and update as necessary program policies and procedures
• A Graduate level Social Services Related Degree or Diploma – or combination of education and experience
• Member of Professional College or ability to become a member (i.e. CRPO, OCSWSSW)
• French language skills or bilingual strongly preferred
• NVCI training, valid CPR / First Aid preferred
• Three years of related experience in live in treatment setting
• Knowledge and experience in Addictions, Concurrent Disorders and Trauma informed practices
• 2 years of supervisory experience
• Computer literate and proficient with Microsoft Word, Outlook and other computer applications and data entry systems. Experience with EMHware and Workday an asset
• Other special certifications (e.g. CBT, DBT) in relevant disciplines an asset
• Attention to detail, problem solving, critical thinking and analytical skills
• Strong sense of integrity, confidentiality, professional ethics and a balance between fairness and flexibility
• Ability to provide clear Vulnerable Sector Check
• Able to be a team player, work well with all staff and Directors, on and off site
• Rational and calm demeanor, able to handle multiple priorities and deadlines at onceOur employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.

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