Project Manager - Software Implementation

ABOUT UNIVERUS:

Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.

Learn more at univerus.

Position: Remote position with occasional visits to Toronto or Peterborough office as required.

Schedule: 40 hours per week, full time

Salary range: 100-120K CAD

ROLE OVERVIEW:

As a Project Manager, you will be responsible for managing projects across various stages of the lifecycle, ensuring they are delivered on time, within scope, and on budget. You will collaborate with cross-functional teams to ensure smooth project execution, identify potential issues early, and facilitate communication among stakeholders.

ORGANIZATIONAL RELATIONSHIP:

Reports To: VP, Operations, Energy & Water

Department: Professional Services

KEY RESPONSIBILITIES:

• Project Planning: Develop detailed project plans to guide the execution of assigned projects, ensuring alignment with business goals and objectives.
• Execution & Delivery: Manage project timelines, resources, and deliverables, ensuring that projects are completed within the defined scope, budget, and schedule.
• Risk Management: Identify potential risks and challenges, proactively mitigating issues that may affect project timelines or quality.
• Team Coordination: Collaborate with cross-functional teams to ensure effective communication and collaboration among team members, stakeholders, and clients to ensure project success.
• Stakeholder Communication: Maintain regular communication with stakeholders, providing updates on progress, resolving issues, and ensuring alignment on project goals.
• Collaboration: Foster a positive and collaborative work environment, promoting teamwork and a culture of excellence while providing guidance, motivation, and support throughout the project lifecycle.
• Budget Management: Monitor project expenses to ensure they align with the allocated budget and report variances.
• Problem Solving: Address project obstacles promptly, developing solutions to keep projects on track and escalating when appropriate.
• Process Improvement: Assist in refining project management processes to increase efficiency and effectiveness.
• Client Support: Travel to client sites as necessary for project scoping, training, and implementation.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):

• Proven experience in project management, with a track record of successfully delivering projects on time and within budget.
• Proven experience implementing solutions for utilities including CIS, MDM, Service / Work Order Management.
• Technical acumen in understanding our core solutions to provide contextual details to Engineering in regard to project deliverables.
• Solid understanding of project management methodologies, tools, and techniques with the ability to apply the most appropriate approach for each project.
• Strong communication skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and clients.
• Strong leadership skills, with the ability to motivate and guide cross-functional teams.
• Exceptional problem-solving and decision-making ability, with a focus on quickly identifying issues and implementing practical and efficient solutions.
• Time management skills, with the ability to manage multiple projects simultaneously and prioritize tasks effectively to deliver results within deadlines.
• Basic budget management experience, with the ability to track and report project costs.
• Detail-oriented and organized, with a focus on maintaining project quality and meeting deadlines.
• Self-motivated and proactive, with a customer-centric mindset and a passion for delivering exceptional client experiences.
• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Computer Science) preferred, or equivalent work experience.
• Willingness to travel as needed to support project needs and client engagement.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business, Computer Science, or a related field.
• Minimum of 8 years in a project management role, preferably in a technology-driven environment.
• Minimum 2 years of experience working with Utility software such as CIS, MDM, Asset / Work Order Management
• Proven experience managing teams of 5+ individuals.