Application Administrator, Senior

JOB DESCRIPTION

Job Title : Application Administrator, Senior (Operations)

Location : Guelph, ON. Candidates must be able to work in‑office 3–5 days per week.

Job Summary : The Senior Application Administrator (OPS) is responsible for first‑level support of all assigned applications. This position serves as a subject‑matter expert on content, processes, and procedures associated with enterprise applications such as IFS, IFS Cloud, ServiceNow, EDI, and in‑house systems (LinScan, Loftware Spectrum, etc.). On occasions and based on business requirements, the administrator may assist in testing predefined processes for ERP and IT support teams.

Responsibilities

• Maintain critical processes and provide first‑tier support for IFS ERP and related in‑house applications.
• Address and resolve end‑user issues related to IFS functionality, focusing primarily on Operations while possessing general Finance process knowledge.
• Train, mentor, and provide leadership to Junior and Intermediate Application Administrators.
• Increase first‑call resolutions and improve customer satisfaction with the IT team.
• Perform application administration including reviewing, validating against Global Security and Control Policies, and managing user access rights and password resets.
• Assist in the planning, design, development, and deployment of enhancements to existing applications.
• Liaise with vendors and manage application modifications.
• Develop, coordinate, and perform in‑depth tests, including end‑user reviews, for system modifications.
• Create and maintain effective system documentation.
• Orient and train end‑users on new or enhanced ERP (IFS, IFS Cloud) systems.
• Identify and rectify software errors and malfunctions through analysis of process variables and transaction logs.
• Collaborate with programmers, administrators, and developers on database component development and implementation.
• Continuously learn and update technical skills through training, courses, and professional associations.
• Review and analyze existing system effectiveness, proposing strategies for improvement.
• Extract data and prepare reports for end‑users and management.

Academic / Educational Requirements

Required Skills / Experience

What Linamar Has To Offer

About Linamar Corporation

Linamar Corporation is a Canadian‑founded global manufacturer renowned for advanced engineering and innovative product development across diverse industries and markets. Founded in 1966, the company remains committed to cultivating a culture of innovation and collaboration.

Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

Job Details

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