systems QA (quality assurance) analyst

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• JavaScript Object Notation (JSON)
• Robotic process automation
• Usability testing
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests
• Conduct research into the mathematical basis of the science of statistics
• Participate in the redesign of applications and other software

Computer and technology knowledge

• Blue Prism
• Business intelligence
• Machine Learning
• Unix
• Device drivers
• Networking software
• Networking hardware
• Servers
• File management software
• Java
• Amazon Web Services (AWS)
• Python
• Manual Testing
• Microservices
• Postman
• Software quality assurance
• MS SQL Server

Area of work experience

• Information technology (IT) service delivery

Area of specialization

• Development
• Business process management
• User experience design
• Testing
• Aviation
• Business methods analysis

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes