Deskside Support Level 2PeopleToGo • Quebec City, QC, Canada
Deskside Support Level 2
PeopleToGo • Quebec City, QC, Canada
30+ days ago
Job type
- Full-time
- Part-time
- Quick Apply
Job descriptionPerform basic LAN and internetworking related activities Handle bench repairs (depot service) & remedial maintenance Respond / update / close calls from National Dispatch / Call Management Center Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities Have 3 – 5 years of deskside support experience Have 3 – 5 years of break-fix experience Have strong internetworking and troubleshooting skills Have A+ certification & at least one certification from either Cisco or Microsoft May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP) Must be a self-starter and have the ability to manage multiple tasks Can act in a Team Lead capacity Exceptional customer service skills Good communication skills Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Must be available to work flexible work schedules Must have a minimum of a Diploma from a recognized IT program
Location : Quebec City, Quebec
Type : Full-
Tim
e / Part-
Tim
e or Per Project
Responsibilities :
- Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
- Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services : hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
- Handle software installation / support / upgrades
- Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
- Provide 2
nd
level Help Desk support
Knowledge, Skills, and / or Abilities Required :
Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.
Apply Now
Create a job alert for this search
Deskside Support Level 2 • Quebec City, QC, Canada
Similar jobs
A leading global legal firm is seeking a Solutions Analyst to join its Integrations and Development team in Quebec.This role involves analyzing business needs, designing technical solutions, and co...Show more
Salary : Based on profile and experience.Flexible schedule : Annualized on a 37.Monday to Friday, with the possibility of remote work.
Benefits : Group insurance, 24 / 7 telemedicine, RRSP / DPSP with empl...Show more
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
Senior Solution Consultant, Implementation.Be among the first 25 applicants.The technical expert in our Professional Services team.
First time hearing about Professional Services? We are THE technic...Show more
A financial technology firm is seeking a DevOps Engineer to optimize and support the Orchestrade Core environment.The role involves designing monitoring solutions, improving existing workflows, and...Show more
Retail Banking Sales & Service.Join BMO - imagine the possibilities.Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning poss...Show more
Technical support specialist / Spécialiste support technique.Flyscan est à la pointe de la technologie en matière de sécurité et de protection de l’environnement.
Nous avons créé et développé un sys...Show more
Be among the first 25 applicants.Compugen is Canada's largest privately-owned Technology Ally.To innovate industries, transform businesses, connect communities, and drive meaningful change, we must...Show more
Trade Application Support - Elite FinTech - Up to $200,000 + Bonus.Trade Application Support - Elite FinTech - Up to $200,000 + Bonus.
Be among the first 25 applicants.Get AI-powered advice on this ...Show more
A leading utility services provider is seeking a Technical Support specialist in Montreal, Canada.This role will provide first-line technical support to users, troubleshoot issues, and maintain opt...Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more 
A leading financial institution in Quebec is looking for an Associate to join their Wealth Management team.In this role, you will ensure effective communication with clients and advisors, provide s...Show more
A technology solutions provider is seeking an experienced Quadient Inspire Developer to join their team in Quebec.The role requires expertise in designing and delivering customer communication solu...Show more
At Wainbee, we prioritize our employees and appreciate their hard work.As an Application Specialist, you'll receive a competitive annual salary, along with a yearly bonus, employer-paid benefits, a...Show more
Contribute to ambitious projects.We are all passionate about contributing to a variety of projects that resonate in our industry and impact our society.
Every mandate is a new challenge, every solut...Show more![Field Support Specialist / Spécialiste du soutien sur le terrain -Montreal, QC Ottawa, NB, NS, P[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobget-ca-new&company_name=Antech%20Diagnostics)
Field Support Specialist – Montreal, Quebec.Field Support Specialist – Montreal, Quebec.This role covers a territory that includes Montreal, Quebec.
Candidates must be based within the territory.The...Show more
Une entreprise énergétique du Québec est à la recherche d'un(e) Technicien(ne) Soutien BDD pour mettre à jour les banques de données et fournir un support technique.
Ce poste permanent à Québec requ...Show more
Hybrid IT Solutions Analyst : Integrations & Automation
Norton Rose Fulbright • Quebec
Full-time
Last updated: 24 days ago • Promoted
Application Engineer - Nomos Systèmes
Nomos Systèmes • québec city, qc, ca
Full-time
Last updated: 3 days ago • Promoted
Appliances
RONA • québec, ca
Full-time
Last updated: 4 hours ago • Promoted • New!
Senior Solution Consultant, Implementation
Coveo • Quebec
Full-time
Last updated: 24 days ago • Promoted
DevOps Engineer -.NET / C# for Orchestrade Core
Evolvic Inc. • Quebec
Full-time
Last updated: 24 days ago • Promoted
Mortgage Specialist - lévis
BMO Financial Group • lévis, qc, ca
Part-time
Last updated: 3 days ago • Promoted
Technical support specialist / Spécialiste support technique
Flyscan Systems Inc. • Quebec
Full-time
Last updated: 30+ days ago • Promoted
Desktop Support Specialists
Compugen Inc • Quebec
Full-time
Last updated: 24 days ago • Promoted
Trade Application Support - Elite FinTech - Up to $200,000 + Bonus
Hunter Bond • Quebec
Full-time
Last updated: 24 days ago • Promoted
Montreal IT Regional Lead - User & Systems Support
Osmose Utilities Foremen • Quebec
Full-time
Last updated: 2 days ago • Promoted
Algebra Private Tutoring Jobs Lac-Saint-Charles
Superprof • Lac-Saint-Charles, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Trigonometry Private Tutoring Jobs Charlesbourg
Superprof • Charlesbourg, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Wealth Management Associate : Client Services & Support
Banque Nationale du Canada • Quebec
Full-time
Last updated: 24 days ago • Promoted
Quadient Inspire Developer - CCM Automation & Integration
Aevis Technologies • Quebec
Full-time
Last updated: 15 days ago • Promoted
Application Specialist 2
Wainbee Limited • Québec, QC, CA
Full-time
Last updated: 30+ days ago • Promoted
Project Planning and Control Engineer (telework possible) - lévis
GCM Consultants inc. • lévis, qc, ca
Full-time +1
Last updated: 2 days ago • Promoted
Field Support Specialist / Spécialiste du soutien sur le terrain -Montreal, QC Ottawa, NB, NS, P[...]
Antech Diagnostics • Quebec
Full-time
Last updated: 24 days ago • Promoted
Spécialiste Support BDD – Exploitation Réseau
Hydro-Québec • Quebec
Permanent
Last updated: 8 days ago • Promoted