retail store supervisor

Overview

Languages : English

Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.

Experience

Minimum 2 years to less than 3 years.

Work setting : Retail business, Food service establishment.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co‑ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Address customers' complaints or concerns
• Train staff in job duties, sanitation and safety procedures
• Supervise and co‑ordinate activities of staff who prepare and portion food
• Supervise baking personnel and kitchen staff
• Prepare and submit reports
• Prepare budget and cost estimates
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Hire food service staff
• Requisition food and kitchen supplies

Supervision

Additional Information

Work Conditions and Physical Capabilities

Personal Suitability

Benefits

Health benefits

Financial benefits

Seniority level

Employment type

Job function

Industries

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