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Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)Concentrix • Guelph, ON, CA
Customer Service Rep – Remote (Automotive, Bilingual : English / Spanish)

Customer Service Rep – Remote (Automotive, Bilingual : English / Spanish)

Concentrix • Guelph, ON, CA
1 day ago
Job type
  • Full-time
  • Remote
Job description

Employer Industry : Automotive Customer Service

Why consider this job opportunity

  • Base salary of $20 / hr plus performance-based incentives
  • Opportunity for career advancement and personal development within the organization
  • Work-from-home convenience, offering flexibility in your work environment
  • Paid training and lucrative employee referral bonus opportunities
  • Access to health and wellness programs, mentorship, and networking groups
  • Celebrations and events supporting diversity, equity, and inclusion

What to Expect (Job Responsibilities)

  • Provide inbound customer support using a call flow guide in the customer's preferred language
  • Assist customers in resolving basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and / or services to customers
  • Deliver exceptional customer experiences with a positive attitude
  • What is Required (Qualifications)

  • Fluent in both Spanish and English
  • Minimum of 1 year of customer service experience
  • Open availability for scheduling
  • High school diploma or GED
  • A quiet, distraction-free home environment for work
  • How to Stand Out (Preferred Qualifications)

  • Strong computer navigation skills and proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologiesi>

  • Access to a desktop or laptop for testing purposes
  • High-speed internet connection (no wireless / hotspots or satellite)
  • #Automotive #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion

    "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

    #J-18808-Ljbffr

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    Customer Service Rep Remote Automotive Bilingual English Spanish • Guelph, ON, CA

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