Talent.com
General Manager - Social Bar & Listening Room
General Manager - Social Bar & Listening RoomEMBLEMS • Banff, Alberta, Canada
General Manager - Social Bar & Listening Room

General Manager - Social Bar & Listening Room

EMBLEMS • Banff, Alberta, Canada
12 days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Social is where energy, craft, and hospitality converge. From sunlit afternoons to vinyl-fueled nights in the hidden Listening Room, this is a space for hospitality professionals who thrive on curiosity, connection, and rhythm.

Here, cocktails tell stories, music sets the mood, and guests are invited to linger. You’ll work shoulder-to-shoulder with a passionate team, guiding memorable experiences through service, personality, and attention to detail. Every shift is hands-on, high-energy, and designed to delight.

Start Date : April 2026

Contract Type : Full-Time

Pay Rate : $71,000 - $77,000 per year, dependent on experience.

Key Responsibilities

Operational Leadership

  • Lead all front-of-house bar operations across the main bar, lounge, and Listening Room.
  • Set, uphold, and evolve service standards that reflect energy, intention, and refined execution.
  • Oversee scheduling, labor strategy, and daily operational readiness for a high-volume, beverage-led venue.
  • Manage inventory, cost controls, supplier relationships, and operational systems.
  • Ensure compliance with health, safety, licensing, and brand standards.

Experience & Storytelling

  • Champion a cocktail-first program, including seasonal menus, large-format serves, wellness-forward creations, and rare spirit experiences.
  • Own the Listening Room experience; discreet entry, ritual-led pours, curated vinyl, and storytelling-driven service.
  • Collaborate closely with Culinary, Entertainment, and Leadership teams to shape pacing, mood, and guest flow.
  • Maintain consistency of tone; confident, curious, and intentional, from day service through late-night energy.
  • People Leadership & Development

  • Lead, coach, and develop bartenders and service staff through mentorship, trust, and accountability.
  • Inspire commitment and high performance by enrolling buy-in rather than directing through authority.
  • Foster a culture of ownership, creativity, and emotional intelligence.
  • Act as a visible, composed leader in the room, especially during high-energy or high-pressure services.
  • Qualifications

    What You Bring

  • Proven leadership experience in beverage-led, high-volume hospitality environments.
  • Deep knowledge of spirits, mixology techniques, and modern cocktail culture.
  • A leadership style rooted in presence, collaboration, and shared accountability.
  • Strong understanding of service flow, guest psychology, and atmosphere-driven experiences.
  • Comfort leading teams in fast-paced, design-forward, high-expectation environments.
  • ProServe certification required.
  • Bonus If You Bring

  • Experience managing exclusive or concept-driven spaces (speakeasy, listening room, secret menu).
  • Background in luxury hotels or destination nightlife concepts.
  • Passion for evolving beverage programs and experiential bar models.
  • Formal beverage, spirits, or leadership education.
  • Who You Are

    You are a connector and catalyst, socially confident, perceptive, and driven. You thrive in environments where energy shifts throughout the day and night, and you find purpose in shaping both the guest experience and the team behind it.

    You are persuasive without being forceful, decisive without being rigid. You lead conversations, anticipate moments, and motivate others through clarity and trust. Pressure sharpens your focus, not your tone.

    At Social, you don’t just manage operations, you set the rhythm, guide the mood, and create the conditions for nights guests will remember long after the music fades.

    Lead with intention. Stay moved.

    Physical Demands

  • Continuous standing and walking throughout service periods.
  • Frequent bending, reaching, and lifting up to 11lbs (5kg); occasional lifting up to 22lbs (10kg).
  • Ability to work at a faster-than-average pace in a high-energy bar environment.
  • Visa Requirements :   Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    Additional Information

    Job Perks & Benefits :

  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
  • Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
  • Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
  • One complimentary buffet meal per shift in our staff cafeteria.
  • Subsidized shared Staff Accommodation.
  • Apply Today :   Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at  www.rimrockcareers.com .

    We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

    At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

    Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

    Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

    Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

    Together, we build a workplace where belonging isn’t just possible, it’s expected.

    Be you. Be bold. Stay moved.

    #CWMRLeadership

    #CWMRSummer26

    Create a job alert for this search

    General Manager Social Bar Listening Room • Banff, Alberta, Canada

    Similar jobs
    Directeur(trice) général(e) de restaurant / General Manager – FOH & BOH - banff

    Directeur(trice) général(e) de restaurant / General Manager – FOH & BOH - banff

    Lucille's Restaurant Group • banff, ab, ca
    Full-time
    Le ou la directeur(trice) général(e) est responsable de la gestion et de la supervision des opérations quotidiennes du restaurant. Il ou elle veille à offrir une expérience client de grande qualité,...Show more
    Last updated: 3 days ago • Promoted
    Assistant Director, Conference Services and Catering - DC Global Talent Inc.

    Assistant Director, Conference Services and Catering - DC Global Talent Inc.

    DC Global Talent Inc. • banff, ab, ca
    Full-time +1
    Assistant Director, Conference Services & Catering.Senior leadership role overseeing.Conference Service Managers, Coordinators, Concierge. Lead and develop the conference services team.Oversee major...Show more
    Last updated: 12 days ago • Promoted
    Front-of-House Leader, Sky Bistro & Peak Patio

    Front-of-House Leader, Sky Bistro & Peak Patio

    Pursuitcollection • Banff
    Full-time
    A premier hospitality company in Banff seeks an Outlets Manager for Sky Bistro & Peak Patio.The role involves leading a high-performing team, overseeing daily operations, and ensuring exceptional g...Show more
    Last updated: 1 day ago • Promoted
    Banff Restaurant GM — Lead Ops & Guest Experience

    Banff Restaurant GM — Lead Ops & Guest Experience

    Banff Caribou Properties • Banff
    Full-time
    A local hospitality company in Banff is seeking a General Manager for Sudden Sally restaurant.This position requires a hands-on leader with experience in Food and Beverage operations.Responsibiliti...Show more
    Last updated: 14 days ago • Promoted
    Restaurant Operations Lead (Assistant GM)

    Restaurant Operations Lead (Assistant GM)

    Banff Hospitality Collective • Banff
    Full-time
    A premier dining establishment in Banff is seeking an Assistant General Manager to oversee daily operations and enhance team performance. The role involves ensuring compliance with health standards,...Show more
    Last updated: 19 days ago • Promoted
    General Leader (1 year contract) / Poste de direction Générale (contrat d’un an) - banff

    General Leader (1 year contract) / Poste de direction Générale (contrat d’un an) - banff

    Indigo • banff, ab, ca
    Full-time
    Le directeur général ou la directrice générale est responsable de tous les aspects relatifs à la performance du magasin.Il ou elle s’assure que toutes les sections du magasin atteignent les résulta...Show more
    Last updated: 3 days ago • Promoted
    Assistant Director, Conference Services and Catering - banff

    Assistant Director, Conference Services and Catering - banff

    DC Global Talent Inc. • banff, ab, ca
    Full-time +1
    Assistant Director, Conference Services & Catering.Senior leadership role overseeing.Conference Service Managers, Coordinators, Concierge. Lead and develop the conference services team.Oversee major...Show more
    Last updated: 12 days ago • Promoted
    Lead F&B Outlets Manager – Cedar Room

    Lead F&B Outlets Manager – Cedar Room

    Pomeroy Lodging • Banff
    Full-time
    A leading hotel in Canada seeks a Food and Beverage Outlets Manager to oversee operations in the Cedar Room.The role requires strong leadership, organizational skills, and a passion for guest servi...Show more
    Last updated: 8 hours ago • Promoted • New!
    Assistant F&B Manager : Create WOW Guest Experiences

    Assistant F&B Manager : Create WOW Guest Experiences

    Pursuitcollection • Banff
    Full-time
    A hospitality and attractions company in Banff is seeking an Assistant Food & Beverage Manager to lead staff and ensure high service standards. Responsibilities include supervising staff, maintainin...Show more
    Last updated: 19 days ago • Promoted
    Housing Operations Leader – Banff (Onsite)

    Housing Operations Leader – Banff (Onsite)

    Banff Caribou Properties • Banff, Division No. 15, Canada
    Full-time
    A leading property management company in Banff is seeking a General Manager of Housing to oversee the BCP Housing division. The role involves leading maintenance and administration teams, managing f...Show more
    Last updated: 14 days ago • Promoted
    Restaurant Operations Lead (Assistant GM)

    Restaurant Operations Lead (Assistant GM)

    Banffcollective • Banff
    Full-time
    A premier hospitality organization in Banff is looking for an Assistant General Manager to oversee restaurant operations and ensure outstanding guest experiences. This role requires strong leadershi...Show more
    Last updated: 19 days ago • Promoted
    Shift Leader - The Dusty Boot Saloon & Dance Hall

    Shift Leader - The Dusty Boot Saloon & Dance Hall

    Banff Hospitality Collective • Banff, AB, CA
    Full-time
    Quick Apply
    We’re seeking a Shift Leader to join us at The Dusty Boot! The Dusty Boot Saloon & Dance Hall, the home of fancy cocktails, cold beer, western grub and live music in downtown Banff.A dressed-up...Show more
    Last updated: 2 days ago
    Assistant GM, Bar & Events Leader

    Assistant GM, Bar & Events Leader

    Banffcollective • Banff
    Full-time
    A hospitality collective in Banff is seeking an Assistant General Manager to oversee daily operations, manage staff, and ensure a high-quality experience for guests. The ideal candidate will have a ...Show more
    Last updated: 19 days ago • Promoted
    Directeur(trice) général(e) de restaurant / General Manager – FOH & BOH

    Directeur(trice) général(e) de restaurant / General Manager – FOH & BOH

    Lucille's Restaurant Group • banff, ab, ca
    Full-time
    Le ou la directeur(trice) général(e) est responsable de la gestion et de la supervision des opérations quotidiennes du restaurant. Il ou elle veille à offrir une expérience client de grande qualité,...Show more
    Last updated: 3 days ago • Promoted
    Directeur(trice) général(e) de restaurant / General Manager – FOH & BOH - Lucille's Restaurant Group

    Directeur(trice) général(e) de restaurant / General Manager – FOH & BOH - Lucille's Restaurant Group

    Lucille's Restaurant Group • banff, ab, ca
    Full-time
    Le ou la directeur(trice) général(e) est responsable de la gestion et de la supervision des opérations quotidiennes du restaurant. Il ou elle veille à offrir une expérience client de grande qualité,...Show more
    Last updated: 3 days ago • Promoted
    Assistant General Manager - Balkan Restaurant

    Assistant General Manager - Balkan Restaurant

    Banff Hospitality Collective • Banff, AB, CA
    Full-time
    Quick Apply
    We’re seeking an Assistant General Manager to join us at Balkan! Fresh Mediterranean in the heart of Banff.From fresh pita wraps to mouthwatering souvlaki & plenty of vegetarian options, prepar...Show more
    Last updated: 2 days ago
    Food and Beverage Outlets Manager – Cedar Room

    Food and Beverage Outlets Manager – Cedar Room

    Pomeroy Lodging • Banff
    Full-time
    Food and Beverage Outlets Manager – Cedar Room.THIS JOB IS LOCATED IN KANANASKIS, AB.SUBSIDIZED STAFF HOUSING IS AVAILABLE. Experience the Kananaskis Mountain Lodge here : https : / / vimeo.Start a new A...Show more
    Last updated: 8 hours ago • Promoted • New!
    Social & Talent Manager - banff

    Social & Talent Manager - banff

    Pophaus • banff, ab, ca
    Full-time
    Pophaus works with fast growing consumer brands where community and creators are not “nice to have.This role owns two critical things : . Day to day social media execution on Instagram and TikTok.Mana...Show more
    Last updated: 8 days ago • Promoted