Bilingual Senior Specialist, Business Continuity (Ottawa)

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

Members of the following employment equity deserving groups will be prioritized for this job: Indigenous Peoples

About the role

Join the IT team, in the Senior Specialist, Business Continuity position. You will design, lead, and continuously improve CMHC’s enterprise Business Continuity Management (BCM) program as the organization’s subject-matter authority which aims to achieve organizational resilience and reduce business interruption risks. Work alongside our business sectors to translate enterprise risk and resilience objectives into actionable BCM strategies, frameworks, and plans, and provides expert advice to senior leadership to strengthen organizational preparedness and recovery capability.

What you’ll do:

• Serves as an expert on Business Continuity providing advice and guidance to sector leadership.
• Acts as the alternate Incident Management Team lead during major incidents who exercises leadership on the overall management for the response and recovery as it relates to business interruptions to due to emergency or disaster situations, providing advice, guidance, and recommendations in incident management during high stress situations.
• Leads the CMHC corporate wide business impact analysis and risk assessment that identifies, quantifies, and qualifies the impacts of loss, interruption, or disruption of CMHC critical activities and support services, as well as provides the data from which appropriate continuity strategies can be determined.
• Leads the development of the corporate Business Continuity Plan (BCP), and the annual review of sector BCPs, to ensure changes to the business impact analysis, lessons learned from exercises or events, and organizational changes are reflected accordingly to minimize the impact of business interruptions on mission critical services and critical support services.
• Represents CMHC in government-wide and interdepartmental BCM forums, committees, and initiatives to help set government-wide strategic direction, to share information, practices and lessons learned, and to find efficiencies by fostering joint exercises with other organizations.
• Ensures BCM program governance and readiness by developing a strategic annual action plan; holding quarterly meetings with BCP coordinators; providing and developing training and awareness to senior management, the Incident Management Team, BCP coordinators, and mission critical employees; testing and exercising all CMHC BCPs along with external vendors supporting CMHC;; capturing lessons learned; and monitoring corrective actions accordingly.
• Establishes performance metrics and key risk indicators that measure the effectiveness of CMHC's BCM program and reports on the key performance indicators quarterly to senior management as part of the corporation’s quarterly risk reporting process.
• In the event of an emergency, the incumbent is required to perform activity monitoring 24/7.

What you should have:

• A minimum of seven years of prior business continuity and organizational resilience experience, including experience overseeing the work of analysts and BCP coordinators.
• Extensive experience in handling complex and stressful situations affecting business operations and in initiating response activities, through the analysis of a variety of information provided by stakeholders, other emergency operations centres, media, first responders and business continuity management best practices.
• Deep knowledge of operational risk and business process improvement methods.
• Extensive experience providing strategic advice and recommendations to senior leadership teams and committees.
• Strong organizational and leadership skills.
• Superior oral and written communication, including presentation skills, especially related to facilitation, documentation, briefing material, and reporting.
• Extensive analytical and problem-solving skills, as well as the ability to summarize complex information and strategies to a variety of audiences.
• The ability to challenge industry standard and innovate.

It would be great if you had:

• A certification in a business continuity program and systems knowledge would be an asset.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!