Configuration Systems Analyst (Morning Shift)

Configuration Systems Analyst (Morning Shift)

Job Description

Posted Wednesday, December 3, 2025 at 6:00 AM | Expires Sunday, March 1, 2026 at 5:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity

The Configuration Systems Analyst plays a key role in ensuring the reliability, scalability, and performance of Dayforce software solutions. This position provides hands‑on configuration management, system administration, incident management, and infrastructure support to ensure smooth operations across all Dayforce environments. You will collaborate with Development, Support, Services, Technology teams, and Dayforce clients to deliver high‑quality configurations, support seamless software upgrades, and drive proactive improvements in system stability and efficiency.

What You’ll Get to Do

Set up, configure, and maintain Dayforce environments across global data centers, ensuring availability, security, and compliance with platform standards.

Manage end‑to‑end delivery of Dayforce hotfixes, patches, and upgrades, coordinating with Development and Support teams to ensure zero‑downtime rollouts.

Support hosting configurations including SFTP set‑up, access provisioning, and automation tooling while maintaining strict control of permissions and data integrity.

Investigate, analyze, and resolve system issues and configuration incidents within defined SLAs, escalating critical issues as required.

Respond to alerts from infrastructure monitoring systems and collaborate with Technology teams to maintain environment health (disk space, patching, backups, server performance).

Identify and recommend improvements to system reliability, automation, and deployment workflows through scripting, tooling, and documentation.

Collaborate with internal teams to troubleshoot platform or application‑specific issues and contribute to technical knowledge bases.

Maintain detailed documentation for configuration changes, architecture designs, and operational procedures while supporting accurate time tracking and project deliverables.

Skills and Experience We Value

Diploma or degree in an IT‑related field.

Experience in system administration, cloud infrastructure, or SaaS platforms.

Familiarity with software deployment, configuration pipelines, and automation.

Prior experience supporting enterprise environments with strict SLAs and change controls.

Strong understanding of configuration management and automation tools.

Proficiency with SQL Server, Windows Server, IIS, FTP Server Management, scripting (PowerShell, Batch).

Experience with cloud platforms such as Azure or AWS and virtualization tools such as VMware or VCenter.

Solid understanding of relational databases, SQL, and PowerShell.

Strong analytical and troubleshooting skills.

Excellent communication and teamwork abilities.

Detail‑oriented with a proactive, ownership‑driven mindset.

What Would Make You Stand Out

Completion of Basic Dayforce Training and SQL Intermediate Training.

Ability to work a morning shift (8:30 AM–5:30 PM local time).

Willingness to participate in an on‑call rotation approximately once every three weeks.

Flexibility for critical deployments, maintenance windows, and escalations.

Demonstrated commitment to process excellence, reliability, and continuous improvement in a fast‑paced global SaaS environment.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process