Préposé aux caisses libre-service

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal‑Mart.

What You'll Do

• Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educating customers on the correct and efficient use of self-service options, when applicable.
• Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returning Scan & Go scanners to their home after use.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 Autoroute Chomedey Ouest, Laval, QC H7X 3S9, Canada

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Retail, Manufacturing, and Retail Groceries

Job ID

R-2360214