Process Control Administrator (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Process Control Administrator is responsible for accurately and efficiently completing process control duties within a team environment within the regulatory guidelines of the Canadian Issuers.

Key Job Functions / Responsibilities

Input large quantities of data, alpha and numeric (in combination) in a timely manner into 3 unique application systems (NAAC, Workbench, Custom Site Wizard).

Proofread confidential legal documents, ensuring the document is 100% free of grammatical errors in addition to ensuring the meaning of the document is preserved.

Report any deficiencies to the appropriate department.

Validate others’ work by reviewing soft copy documents in shared network location.

Transcribe information and audit documentation for grammar, comprehension, and comparison to source document(s).

Evaluate the validity of the documents to be entered, recognizing, and reporting all deficiencies to appropriate departments.

Perform electronic verification of data input by others in the team.

Perform quality control and verification of data that has been input utilizing various reports.

Audit internal coding by viewing on a computer and / or in print.

Complete various duties on company system : Proxy Coding, Quality Control, TP (To Print), e-delivery, and Pre-Billing.

Work with internal company resources (Analysts, Developers, Client Support, Print, Operations, Quality Assurance, etc.) to ensure World Class delivery.

Participate in PDD reviews, UAT, and deployment testing.

Participate in internal presentations.

Overtime is required during the proxy season and other peaks in the year.

Other duties as requested.

Basic Skill Level Requirements

Education :

High School Diploma or equivalent.

Community College Diploma in Business Administration is an asset.

Experience :

Minimum 2 years’ experience as Data Entry Operator

Exposure to database system is an asset

Strong data entry skills on keypad - the majority of the inputting is numeric in combination with alpha entry.

Exposure to a detail-oriented environment

Exposure to financial business operations is preferred.

Demonstrated ability to audit documents, determine appropriate alterations, excellent proofreading skills are key.

Experience in the financial industry is an asset.

Skills :

Strong written and verbal communication skills

Ability to work in cross-functional environment

Ability to work under pressure and manage multiple projects at one time

Ability to communicate effectively with fellow associates, and other departments

Tools : Windows environment

All necessary advanced technological tools are provided.

Exposure to database systems is an asset.

Proxy Plus, IWS, NAAC, WorkBench, and Custom Site Wizard

Recruitment Process

Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.

Compensation :

Salary Range : $50,000 – 55,000 CAD. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Bonus Eligible Position

Benefits : Medical, dental, life and vision insurance. RRSP program with company match, paid parental leave, competitive vacation days and more. Medical insurance starts immediately upon hire.

AI Disclosure

No AI or automated tools are used in the screening or assessment of applicants for this role.

Vacancy Disclosure

This posting is for an existing and currently open position within Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks :

Employment verification

Education verification

Credit inquiry

Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.

#LI-Hybrid #LI-TN1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.