Sales Associate-Print&ServicesStaples Canada • Pickering, ON, CA

No longer accepting applications

Sales Associate-Print&Services

Staples Canada • Pickering, ON, CA

22 days ago

Job type

Part-time

Job description

Staples Canada is hiring a Sales Service Representative for our Print and Customer Service area. The role focuses on delivering exceptional customer service, engaging with customers, and ensuring a seamless print production experience.

Responsibilities

Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
Collaborate with store leaders to set and achieve sales and margin goals.
Perform in-store print production and manage print orders.
Maintain Health & Safety, Asset Protection, and Privacy Policies.

Job Tasks

Engage with and sell to all customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.

Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.

Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders from the print dashboard, phone, and at the counter.

Ensure machines are always stocked with paper, toners, and supplies and catalogue all print orders according to company standards.

Maintain merchandising and signage standards in and around print and cash areas and follow inventory control protocols.

Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits, and brand standardization requirements are met.

Qualifications

3 months to 1 year of prior retail experience (preferred).

Strong customer service and communication skills.

Ability to work collaboratively in a team environment.

Benefits

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Employment Details

Seniority level : Entry level

Employment type : Part-time

Job function : Other

Industries : Retail

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities.

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Sales • Pickering, ON, CA

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