Security Site Supervisor (Victoria)

Overview

Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that Everything and Everyone Matters Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our Safety Through Customer Service Excellence approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.

Our core belief is that security is not just a service but a commitment to our communities well-being and prosperity. This ethos resonates in our inclusive and diverse work culture which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles but to create a space that allows everyone irrespective of their background to express themselves and grow.

Job Skills / Requirements

The Site Supervisor position which reports to the Account Manager designated by Guardteck Operations is important in ensuring that the site is performing at a high level of Customer Service and following the sites contractual requirements. This position requires a high level of professionalism and the ability to act quickly during various incidents that happen on-site.

Guardteck Security is hiring for a Site Security Supervisor in Victoria.

Job Responsibilities :

Operational Management :

• Ensure all staff assigned on-site follow Guardtecks standards rules and policies.
• Daily review of all Incident Reports and the Daily Dispatch Log to ensure all pertinent information is captured and ensure proper Grammar is used
• Email containing the Daily Dispatch Log and any Incident Reports to be sent out daily as per Guardteck SOP
• Review of the pay period being locked down by 1200hrs (noon) on lockdown days to ensure that the schedule that will be locked down is fully entered and all rates are entered properly.
• Reviewing the contract and ensuring that the site is fully compliant with all pre-requisite and site-required training for all staff working on-site
• Follow up with the Guardteck Operations Team to ensure all required training that is outstanding is being actioned
• Review and approve any expense reports pay discrepancies and recruitment tickets in Zendesk
• Conduct a meeting with the Guardteck Account Manager at least once every two weeks and ensure that the meeting minutes are tabulated and shared with the Account Manager
• Monthly Scorecard completion to provide the Account Management Team with an Operational Update on the sites performance
• Ensure KPIs are being followed and any exceptions should be reported to the Account Management Team
• Respond to any after-hours emergencies to support Site Staff as well as ensure information is being disseminated to the proper channels based on the incident that is occurring

Team Leadership & Mentoring :

Client Interaction :

Knowledge Skills and Abilities :

#JoinGuardteck

Additional Information / Benefits

Benefits : Medical Insurance Life Insurance Dental Insurance Paid Vacation

This is a Full-Time position

Required Experience :

Manager

Key Skills

Customer Service,Developmental Disabilities Experience,Organizational skills,Communication skills,Computer Skills,Construction Experience,Computer Literacy,Security,Leadership Experience,Property Management,Supervising Experience,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1