Talent.com
HM: A&W Shift Leader
HM: A&W Shift LeaderA&W • Embrun, ON, Canada
HM : A&W Shift Leader

HM : A&W Shift Leader

A&W • Embrun, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

JOB DESCRIPTION

Are you ready to join a team that's changing the fast food game one burger at a time?

At A&W, we're not just about serving great food – we're about making a positive impact on our community and environment. We're looking for a dedicated Shift Leader who's ready to bring their A-game and loves A&W as much as they love leading a diverse team from their local community.

Apply for this role if you :

  • Appreciate exceptional customer service and know what it takes to deliver this to every guest on every visit.
  • Pride yourself on building relationships with guests and your team.
  • Embrace change and get excited to implement new innovations from A&W.
  • Are committed to maintaining high standards of cleanliness and food safety.
  • Are ready to step into a leadership role, supporting a diverse team in a fast-paced environment.

Interested? We would love to hear from you!

In This Role You Will…

Customer Service :

  • Ensure exceptional guest experiences by providing high-quality service and products.
  • Answer questions about the menu and provide recommendations.
  • Address guest service complaints promptly and professionally, turning negative situations into positive ones.
  • Enjoy making your guests' day!
  • Restaurant Operations :

  • Ensure the restaurant meets critical standards of quality, service, and cleanliness; escalate issues as needed.
  • Operate point-of-sale (POS) systems efficiently and handle cash transactions responsibly.
  • Ensure adherence to standards for product preparation and equipment operation, both personally and by team members.
  • Maintain inventory levels by restocking and reordering supplies as needed.
  • Complete required shift documentation, including purchase orders, scheduling adjustments, and any other responsibilities assigned by the restaurant manager.
  • Assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help with service, food preparation, and daily operations.
  • Team Leadership :

  • Manage the shift by ensuring the team has all the tools they need to succeed.
  • Promote a respectful team environment and manage team members with open communication and understanding.
  • Assign duties, delegate work, and provide ongoing direction and training.
  • Effectively communicate with and support the Restaurant Owner, Restaurant Manager, and / or Assistant Manager.
  • Encourage an exciting and fun work environment while motivating team members to meet goals.
  • Perks and Pay That Sizzle : When you join the A&W team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect :

  • Competitive wage
  • Award-winning training program
  • Employee discounts and perks
  • Health benefits
  • Scholarship program
  • Service awards program
  • Commitment to sustainability
  • Career development
  • Supportive work environment
  • REQUIREMENTS

  • Minimum 1 year of supervisory experience preferred.
  • 1+ years of previous experience in the food service industry.
  • Legal working age and eligibility to work in Canada.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Strong attention to detail and organizational skills.
  • Capable of lifting up to 22 kg and standing for extended periods.
  • Flexibility to work various shifts, including weekends and holidays.
  • ABOUT THE COMPANY

    Working with A&W is more than just sharing a love of great burgers. By joining our team you'll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavors, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we've never been the kind of company to sit back and wait for change to happen. For us, it's all about doing the right thing for our food, people, community, and environment. We can't wait to hear from you!

    A&W is dedicated to fostering an inclusive environment and ensuring accessibility for individuals with disabilities. If you require accommodation during the recruitment process, please inform us when you apply. Job applicants responding to this posting may be applying to an independently owned and operated A&W restaurant franchise, and all hiring decisions will be made by the franchisee.

    Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

    Create a job alert for this search

    Shift Leader • Embrun, ON, Canada

    Similar jobs
    Supervisor

    Supervisor

    Tim Hortons • K4R 1A1, ON, Canada
    Full-time
    As a Supervisor, you empower and lead your team to deliver exceptional guest experiences.You promote a respectful team environment and manage team members with open communication and understanding....Show more
    Last updated: 30+ days ago • Promoted
    Production Supervisor

    Production Supervisor

    Parrish and Heimbecker • Inkerman, ON, Canada
    Full-time
    New-Life Mills is a Canadian-owned manufacturer of livestock nutrition since 1964.With five production facilities and a dedicated team of experts in species management, nutrition and production, ou...Show more
    Last updated: 30+ days ago • Promoted
    Front of House Leader : Guest Experience & Operations

    Front of House Leader : Guest Experience & Operations

    Boston Pizza • Clarence-Rockland
    Full-time
    A leading casual dining restaurant is seeking a Front of House Manager in Prescott and Russell Counties.This role involves assisting the General Manager with daily operations, team development, and...Show more
    Last updated: 7 days ago • Promoted
    Production Associate

    Production Associate

    Authentix, Inc. • Thurso, QC, Canada
    Full-time
    All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties. Dedicate ourselves to our customers’ success.Compete and win with in...Show more
    Last updated: 30+ days ago • Promoted
    (CAN) Overnight Associate

    (CAN) Overnight Associate

    Walmart Canada Corp • Clarence-Rockland
    Full-time
    To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallet...Show more
    Last updated: 13 days ago • Promoted
    Assistant Store Team Lead

    Assistant Store Team Lead

    Dollarama • Clarence-Rockland
    Full-time
    A leading retail company is looking for an Assistant Team Leader to assist in managing store operations and providing excellent customer service. Responsibilities include handling shipments, stockin...Show more
    Last updated: 11 days ago • Promoted
    Restaurant Manager

    Restaurant Manager

    Tim Hortons • K4R 1A1, ON, Canada
    Full-time
    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences.You promote a respectful team environment and manage team members with open communication and underst...Show more
    Last updated: 30+ days ago • Promoted
    Mountain Operation Manager

    Mountain Operation Manager

    Mont Cascades • Outaouais-Sud (Thurso), QC, ca
    Full-time
    Under the supervision of the Director Mountain Operations and in collaboration with the Executive Director Team and other departmental mangers the Manager - Mountain Operations...Show more
    Last updated: 6 days ago • Promoted
    Driver Front End - Matrec

    Driver Front End - Matrec

    GFL Environmental • Navan, Ontario, CA
    Full-time +1
    Position : DZ Driver / Front-end.Welcome to Matrec, a division of GFL!.We are a dynamic company focused on growth and security. GFL is responsible for the collection and processing of waste, recycli...Show more
    Last updated: 4 days ago • Promoted
    Independent Contractor - Shopper and Delivery Driver

    Independent Contractor - Shopper and Delivery Driver

    Instacart Shoppers • navan, ON, CA
    Part-time
    Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart’s platform helps people ...Show more
    Last updated: 5 hours ago • Promoted • New!
    Trainer

    Trainer

    First Student • Iroquois, ON, Canada
    Part-time
    At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brand...Show more
    Last updated: 23 days ago • Promoted
    Building Services Technician

    Building Services Technician

    Vergers Leahy Inc. • Montérégie-Ouest (Saint-Anicet), QC, ca
    Full-time
    Transform your career with us! A leader i n agri- f Show more
    Last updated: 6 days ago • Promoted
    Be your Own Boss - Shop and Deliver

    Be your Own Boss - Shop and Deliver

    Instacart Shoppers • Buckingham, QC, CA
    Part-time +1
    Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart’s platform helps people ...Show more
    Last updated: 5 hours ago • Promoted • New!
    Shop, Deliver, Earn Cash - Instacart

    Shop, Deliver, Earn Cash - Instacart

    Instacart Shoppers • Branche Numéro Quatre, QC, CA
    Part-time +1
    Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart’s platform helps people ...Show more
    Last updated: 5 hours ago • Promoted • New!
    Assistant Team Leader

    Assistant Team Leader

    Dollarama • Clarence-Rockland
    Full-time
    The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized an...Show more
    Last updated: 11 days ago • Promoted
    Team Member

    Team Member

    Tim Hortons • K4R 1A1, ON, Canada
    Full-time
    As a Team Member at Tim Hortons, your top priority is guest satisfaction!.Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to ...Show more
    Last updated: 30+ days ago • Promoted
    Engineer - Reliability

    Engineer - Reliability

    Vergers Leahy Inc. • Montérégie-Ouest (Saint-Anicet), QC, ca
    Full-time
    Transf orm your career with us! A leader iShow more
    Last updated: 6 days ago • Promoted
    Night Shift Team Member

    Night Shift Team Member

    Tim Hortons • K4R 1A1, ON, Canada
    Full-time
    As a Night Shift Team Member at Tim Hortons, your top priority is guest satisfaction!.Whether you are the very first person our guests encounter, or produce the best loved bakery items that our gue...Show more
    Last updated: 30+ days ago • Promoted