Assistant Branch Manager, Western RegionFirstOntario Credit Union • Simcoe, ON, Canada

Assistant Branch Manager, Western Region

FirstOntario Credit Union • Simcoe, ON, Canada

4 days ago

Job type

Full-time

Job description

Job Description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, along with both a Health Spend Account and a Personal Spend Account
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program
Exclusive banking benefits

Job Overview

The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Western Region branches.

Role

Support multiple branch operations where trademark member experience takes place with every interaction and business results soar

Regularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excel

Focus on end-to-end member experience to build and maintain incredible relationships with those who do business with us

Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals

Steward digital and multichannel usage to meet members' needs

Actively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario

Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions

Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets

Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required

Stay informed on local market activities and our competitive position relative to others in our communities

Celebrate the success of others by recognizing the contributions of committed team members and their achievements

Collaborate to collectively think of innovative ideas that drive business across the branch environment

Build and utilize working relationships with internal business partners across the organization and external business contacts to support business goals

Actively participate and encourage staff to join in community events as part of FirstOntario's overall commitment to Corporate Social Responsibility

Consider health & safety as a primary concern to ensure the overall well-being of your team and members

Perform other duties we may need you to do

Required Skills

Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience

Have three (3) to five (5) years of retail branch experience that has made you a guru of our products and services

Have strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities

Demonstrate with enthusiasm your sales experience preferably in the financial services / mortgage financing industry

Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality

Be quick to respond to requests for service from all of your clients

Be comfortable using a computer particularly MS Office and have a working knowledge of a banking system

Be willing to work irregular hours as required to accommodate branch hours, member meetings, networking and community involvement

Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures

The Assistant Branch Manager covers our Western Region including Simcoe, Tillsonburg, Brantford, Ingersoll, Norwich and Woodstock locations as and when needed.

This posting is for an existing vacancy.

Salary Range : $69,931 to $96,155 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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Assistant Branch Manager Western Region • Simcoe, ON, Canada

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