Service Writer

Are you an experienced Service Writer with a strong background in the heavy truck or heavy equipment industry?

Are you looking for a stable, in-person role in Oshawa with a company that values hard work and a positive, easygoing atmosphere? If so, we have the perfect opportunity for you!

Randstad Canada is a global leader in talent solutions, and are proud to partner with a premier client in the heavy truck repair industry. We are currently seeking a dedicated Service Writer to join their growing team in Oshawa, Ontario. This is a newly created, full-time, permanent position offering excellent benefits, a competitive salary, and a supportive team environment.

As a Service Writer, you will be the critical link between valued customers and the skilled technical team. You will not just be greeting clients; you will be their trusted partner, using your strong mechanical knowledge of heavy trucks and equipment to accurately understand their concerns and translate them into detailed work orders. This role is ideal for a Service Writer who excels in a fast-paced environment and possesses meticulous attention to detail. A significant portion of your day will be dedicated to the administrative backbone of the service department : reviewing, correcting, and finalizing work orders and invoices, troubleshooting discrepancies, and ensuring all mechanic service notes are accurate and complete.

Our client is specifically looking for a professional with experience in the heavy-duty sector. This Service Writer role requires a unique blend of outstanding front desk skills, technical understanding, and strong administrative capabilities. You will be responsible for everything from the initial customer greeting to the final invoice, including upselling beneficial services and maintaining clear communication with customers about their vehicle's status.

Advantages

• Competitive salary
• Comprehensive benefits package including dental care, extended health care, and life insurance.
• Generous RRSP match of 3.5%.
• Excellent work-life balance with stable hours : 8 : 00 AM to 5 : 00 PM (42.5 paid hours per week).
• Paid time off, starting with three (3) weeks of vacation.
• Eligibility for overtime pay.
• Opportunity to join a growing company in a newly created role.
• Work in an "easygoing and hard-working" team atmosphere.
• On-site parking available.
• Company events.

Responsibilities

Qualifications

Summary

If you are a detail-oriented Service Writer with a passion for the heavy truck industry and a commitment to outstanding administrative support, this is the role you’ve been waiting for. As a global leader in talent, Randstad is excited to connect you with this fantastic opportunity. Our recruiters are experts in their field and are dedicated to helping you build a successful career. Apply today on our website or connect with one of our specialized recruiters to learn more.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.