hotel manager

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory

Supervision

• Staff in various areas of responsibility

Computer and technology knowledge

• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS Windows

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Employment terms options

• Early morning
• Evening

Employment terms options

• Morning
• Night
• Day
• Weekend

Other benefits

• Other benefits

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations