Head Cashier Full-Time - 7038 Brandon

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview

The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.

Key Responsibilities

Ensures Customer Satisfaction

• Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
• Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
• Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
• Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
• Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and / or take on higher levels of responsibility.

Leading the Front End

Maintains Safety and Security

Competencies

Skills

Direct Manager / Direct Reports

Travel Requirements

Physical Requirements

Working Conditions

Minimum Education

Minimum Years of Work Experience

Minimum Leadership Experience

Certifications

Other Requirements / Assets

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