Product Owner

JOB DESCRIPTION

A product owner’s main objective is to translate business problems and requirements into user stories that enable a development team to create the best solution to solve customer problems. A product owner at Vertafore is a member of an energetic agile team of Software and QA engineers and is responsible for defining, prioritizing, and ensuring that developed solutions achieve business requirements.

You will collaborate closely with internal stakeholders to understand business processes/goals and identify business problems that may be effectively resolved with technology solutions. You’ll work closely with Sr. Product Owners and / or Product Managers to understand roadmap goals/strategy and distill high-level requirements into a backlog of user stories that enable development teams to understand what problems need to be solved in order to build the best solution. As a Product Owner you will also prioritize the development backlog and work with Sr. Product Owners and / or Product Managers to plan and sequence the work appropriately. As features or user stories are delivered, you’ll work closely with QA to ensure the problems are solved and requirements are met.

Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make an impact in your career.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

· Translate business problems and requirements into user stories for the development teams to implement

· Develop and maintain a prioritized backlog of user stories & defects for implementation

· Partner with QA to define acceptance criteria and verify acceptance criteria are met

· Research and respond to questions from designers, developers, and QA

· Clarify user stories to the appropriate level of detail where needed

· Collaborate with product management, development, and user experience design staff to lead on time, successful scope definition and feature deployment

· Triage and investigate incoming defects and requests for development assistance from Support.

· Demonstrate complete User Stories and Features to internal stakeholders

· Participate in creation of Release Notes

Qualifications:

· 1-3 years of professional experience, preferably working with B2B SaaS software

· Experience working within a cross functional organization

· Experience supporting customer needs and communicating

· Experience communicating effectively with multiple parties, including customers

· Demonstrated ability to exercise judgment within generally defined practices and select methods to obtain solutions

· Strong preference for bilingual English / French candidates

· CSPO certification preferred but not required

Additional Requirements and Details:

· Travel required up to 10% of the time.

· Works from a quiet, private remote workspace suitable for virtual meetings.

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.

Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.