Field Service Technician $50-75kTargeted Talent • Richmond, BC, Canada

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Field Service Technician $50-75k

Targeted Talent • Richmond, BC, Canada

30+ days ago

Job type

Full-time

Job description

Job Description

As a Field Service Technician, you will be based out of the Fraser Valley facility and spend 75% of your time travelling the globe working on a wide range of marine vessels, from navy ships to some of the largest, luxury yachts in the world. This role is for someone who thrives on problem solving and finding solutions.

You will :

Installing, troubleshooting, repairing, and maintaining marine products on a wide range of vessels including windows, doors, hatches, and cranes
Providing exceptional customer service and technical support to customers to resolve any issues as quickly and efficiently as possible
Coordinating with Sales Support to ensure a timely response to customer in-field service needs
Assisting in costing, scheduling, and preparing quotes for in-field service requests
Providing technical support to other Field Service Technicians
Travelling to international and local locations to provide support to customers

You have :

3-5 years’ experience in equipment manufacturing, installation and / or repair

Formal training or certifications related to Glazing, Electrical including PLC programming and diagnostics and or Hydraulics

General Mechanical aptitude desirable

Experience in the Automotive or Marine Glass Industry is an asset - installation, maintenance

Demonstrated knowledge and experience in either :

Direct bond glazing, glass / window, or door installation or

Electrical and hydraulic systems - installation, diagnostics, maintenance, and repairs

Certification or training in PLC Programming or Electronics is an asset

High level of professionalism including appearance, communication, and attitude to be a customer facing representative of the company

Strong verbal and written communication skills

Exceptional problem-solving skills and able to work independently and under pressure

Strong organization skills with the proven ability to complete documentation, reports, and updates in required systems

Previous experience travelling and able and willing to travel internationally up to 75% of the time

Strong mechanical aptitude including understanding how moving pieces work together and how to fix a mechanical problem

Excellent customer service skills

Strong understanding of Service & Warranty process

Experience working with an ERP system

Strong basic skills in math and geometry, measuring devices & metrology

Light fabrication experience with Steel and / or Aluminum is an asset

Detailed oriented and the ability to prioritize effectively

Positive outgoing attitude; with a professional demeanor

Your integrity is admired by those around you,

You radiate positive energy and have an outgoing personality,

You are driven and enjoy some autonomy in a position,

You are interested in this role but also aspire to grow.

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Field Service Technician • Richmond, BC, Canada

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