Customer Experience RepresentativeSani Marc • Sudbury , ON

Customer Experience Representative

Sani Marc • Sudbury , ON

30+ days ago

Job type

Full-time

Job description

Description

Working at Sani Marc means :

Taking ownership and accountability for your responsibilities; you are entrusted to take the proper steps to accomplish your duties;
Being a self-starter , tenacious along with a positive attitude and effective communication skills.
You are customer-focused and are relentless in that pursuit;
Being a strong believer in teamwork , highly dependable and solutions oriented. You have great interpersonal skills and are happy when those around you to succeed.

Responsibilities

Under the supervision of the Customer Experience Supervisor, the Customer Experience Representative performs the following tasks :

Act as the primary contact, for our three divisions, on products or services and process orders in an efficient and timely manner;

Respond to customer requests such as return merchandise authorizations, delivery requests, out-of-stock items, pricing irregularities and notify the appropriate account manager;

Promote our products and systems to potential or existing customers and be creative in how we display and merchandise the store.

Guard against complacency and the status quo with existing procedures or work methods; communicate freely your ideas;

Contributes to the team's efforts by carrying out any other task assigned by the Customer Experience Supervisor;

To perform, you need to :

To perform well, you must have :

A high school diploma;

A passion for customer service;

Strong communication skills with the ability to upsell / cross-sell;

Capacity to work independently and / or as part of a team;

General knowledge of MS Office;

Effective organization skills;

Adaptability, responsibility and flexibility;

Beeing fluent in french and english is going to be considered an asset;

A sense of ‘urgency’ combined with courtesy and open-mindedness.

Note

Why work for Sani Marc?

We are a rapidly growing company that focuses on well-being at work and developing our internal resources;

We take the health of our employees to heart. We reimburse a portion of registration fees for physical activities.

Create a job alert for this search

Customer Experience Representative • Sudbury , ON

Similar jobs

Digital Experience Specialist - sudbury

Mortgage Professionals Canada • sudbury, on, ca

Full-time

Mortgage Professionals Canada (MPC) is the national association representing Canada’s mortgage broker channel.With more than 15,000 members across every province, our membership includes mortgage b...Show more

Last updated: 20 days ago • Promoted

Senior User Experience Designer - sudbury

fintex • sudbury, on, ca

Full-time

Canada's premier financial institutions.As we charter new territories in the digital domain, we are on the lookout for dynamic individuals. Senior UI / UX Designers collaborate closely with cross-func...Show more

Last updated: 20 days ago • Promoted

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroup • Greater Sudbury

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show more

Last updated: 30+ days ago • Promoted

Outside Sales Representative - Northern Ontario

Integrated Power Services • Greater Sudbury

Full-time

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact.As the industry's leading and fastest‑growing service provider, IPS offers single‑source electromec...Show more

Last updated: 27 days ago • Promoted

Digital Experience Specialist

Mortgage Professionals Canada • sudbury, on, ca

Full-time

Last updated: 20 days ago • Promoted

Customer Care Representative

The Ontario SPCA and Humane Society • Greater Sudbury

Full-time +1

The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years.The Society provides care, comfort and compassion to animals in need in communities across Ontario; ...Show more

Last updated: 27 days ago • Promoted

Auto Sales Associate - No Experience Needed, High Earnings

The 401 Group • Greater Sudbury

Full-time

A leading automotive sales organization in Sudbury is seeking passionate individuals for sales positions with no prior experience necessary. The role offers an aggressive commission structure and ex...Show more

Last updated: 27 days ago • Promoted

Advisory Agent, Member and Client Experience

Desjardins Group • Greater Sudbury

Full-time

The work mode arrangement for the position is full-time on site.Many opportunities are currently available in the Montreal area. As a member and client experience advisory agent, you improve the exp...Show more

Last updated: 4 days ago • Promoted

ESL Private Tutoring Jobs Blezard Valley

Superprof • Blezard Valley, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Branch Customer Experience Specialist

Scotiabank • Greater Sudbury

Full-time

A leading financial institution is seeking a Customer Experience Associate for their Sudbury Business Banking Centre.The role focuses on providing exceptional service, building customer relationshi...Show more

Last updated: 14 days ago • Promoted

Vice President of Products - Auxo | Growth Partner

Auxo | Growth Partner • sudbury, on, ca

Full-time

You’ll work directly with the CEO to own product strategy, ship AI-native features that drive real usage, and lead the team scaling an enterprise-grade B2B platform. This is a high-impact role for s...Show more

Last updated: 6 days ago • Promoted

Visitor Experience Agent

Science North • Greater Sudbury

Full-time +1

Posted Wednesday, February 18, 2026 at 5 : 00 AM.Starting at $39,130, full-time permanent, benefits, pension, French required. Do you enjoy working in a fast‑paced exciting environment? Does being par...Show more

Last updated: 3 days ago • Promoted

Customer Support Specialist - ExaCare AI

ExaCare AI • sudbury, on, ca

Full-time

ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care.Our platform turns messy, unstructured hospital referral packets into clear clinical in...Show more

Last updated: 30+ days ago • Promoted

Information Technology Private Tutoring Jobs Blezard Valley

Superprof • Blezard Valley, Canada

Full-time +1

Last updated: 30+ days ago • Promoted

Customer Experience Specialist | Growth & Benefits

Leon's • Greater Sudbury

Full-time

A leading Canadian furniture retailer is seeking a Full Time Customer Care Associate in Greater Sudbury.In this role, you'll deliver exceptional customer service by responding to inquiries and main...Show more

Last updated: 5 days ago • Promoted

Customer Experience Associate - Sudbury Business Banking Centre (30hrs / week)

Scotiabank • Greater Sudbury

Full-time

Title : Customer Experience Associate - Sudbury Business Banking Centre (30hrs / week).Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Custom...Show more

Last updated: 14 days ago • Promoted

Store Leader : Elevate Guest Experience & Profit

Spencer's • Greater Sudbury

Full-time

A leading retail company seeks an Assistant Store Manager in Greater Sudbury.The role involves supporting the Store Manager in daily operations and ensuring top-notch guest services.Candidates must...Show more

Last updated: 7 days ago • Promoted

LeafFilter - Outside Sales Representative - Northern Ontario (Canada)

Fountain • Val Caron

Full-time

LeafFilter Gutters and Gutterprotection.No cold calling- no sweepstake giveaway- real people confirming your leads.Are you tired of cold calling looking for new business? Tired of the constant foll...Show more

Last updated: 27 days ago • Promoted