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Immediate Intervention Specialist Various Teams
Immediate Intervention Specialist Various TeamsCanadian Mental Health Association- Peel Branch • Brampton, Ontario, Canada
Immediate Intervention Specialist Various Teams

Immediate Intervention Specialist Various Teams

Canadian Mental Health Association- Peel Branch • Brampton, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

This posting is for ONLY internal employees of CMHA PD

Why join CMHA Peel Dufferin

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a community-based agency were dedicated to the mental physical and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits we offer our team members some unique perks that really stand out :

  • 4 weeks accrued vacation 1 flexible day each year
  • Up to 18 sick days accrued per year
  • HOOPP Pension Plan
  • Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
  • $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals
  • Mileage reimbursement for work-related travel

We are hiring three (3) Full time Permanent Immediate Intervention Specialists to join the Rexdale & Wellfort Community Health Centres team.

The Immediate Intervention Specialist (IIS) is the first point of client contact and will determine how to best serve clients. Reporting to a Multi-Disciplinary Team Manager the IIS will complete all necessary assessments to better understand need provide the appropriate immediate brief intervention and if required develop a plan for additional services.

Status : 37.5 hours per week; required to work between 8am and 8pm on a rotational basis; some requirement to work evenings and weekends.

Salary : $61201.01 - $72001.19 (Candidate qualifications will be considered when determining the starting salary)

Location : The incumbents will work out of any or all of the Family Health Teams Nurse Practitioner Led Clinic and Family Health Organization sites across North Etobicoke.

Note this posting is for an active vacancy.

What You Will Do :

  • Work in a professional manner as a front-line resource to the Primary Care providers within the Family Health Teams and Family Health Organization sites
  • Promptly respond to incoming referrals and work with the social worker to provide stepped-care immediate intervention system navigation.
  • Maintain contact with primary care providers at regular intervals to report clients service initiation and communicate interventions and care plans.
  • Assess and provide crisis support; make connection to crisis services when appropriate
  • Assess clients eligibility for relevant services while prioritizing treatment based on level of need using initial assessment and information obtained from client and collateral sources.
  • Determine what intervention(s) clients would benefit from and ensure the appropriate mix and intensity of services to allow for a stepped care approach where appropriate.
  • Provide short term task-based interventions for clients who need immediate supports to alleviate any distress (e.g. financial applications referrals to other community services establish crisis plans).
  • Provide single session 1 : 1 in person or telephone support for clients who will benefit from supports to alleviate any immediate distress.
  • Facilitate groups including the creation of new groups as needed and act as a back-up facilitator.
  • Assist clients and families to identify their concerns increase their awareness access resources and appropriate education about mental health and addictions
  • Work collaboratively with other Immediate Intervention Specialists to support organizational needs (e.g. volumes across all regions) covered by CMHA PD.
  • This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities.

    What You Need to Join Our Team :

  • Post-secondary degree or diploma in relevant discipline (e.g. BSW MSW OT RN); registration with a professional college is an asset.
  • Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment brief interventions and short term supports.
  • Expertise in community mental health and / or community based human services.
  • Minimum of 2 of the following training and willingness to train up in 6 months :
  • Single Session
  • Cognitive Behavioural Therapy
  • Dialectical Behavioural Therapy
  • Motivational Interviewing
  • Acceptance and Commitment Therapy
  • Narrative Therapy
  • Trauma Informed Care
  • Virtual Care
  • Interprofessional Multidisciplinary Teams
  • Crisis Intervention Skills
  • Empathy and ability to connect with those experiencing the mental health and addictions system
  • Strong interprofessional skills and ability to work independent and within teams
  • Demonstrated understanding of confidentiality and boundaries
  • Crisis intervention skills for both telephone and in-person situations
  • Demonstrate conflict resolution skills
  • Demonstrated strong computer literacy in Microsoft suites virtual platforms and client database management
  • Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
  • Openness to operate from an anti-racist anti-oppressive 2SLGBTQ affirming and intersectional framework.
  • Willingness to learn and apply practical understanding of different elements of diversity such as gender identity / expression race / cultural background religion sexual orientation disability immigration and precarious status family status etc.
  • Fluency in a second language including ASL (American Sign Language) and French is considered an asset.
  • Valid Canadian drivers license and access to an insured automobile in good repair
  • A satisfactory Vulnerable Sector Screening (Police Check) report.
  • Deadline to Apply : Friday November 14th 2025 at 5pm

    At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the everything we do we work together to make the world a better place one person at a time.

    Apply Now and EMPOWER your career!

    CMHA Peel Dufferin is an Equal Opportunity Employer. We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community. We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence inclusion and dignity for people of all ages genders cultures and abilities. As an equal opportunity employer we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to Aboriginal Indigenous Metis and Inuit peoples racialized groups / persons of colour people with varying abilities members of visible minority groups LGBTQ2S those who identify as women and other equity-seeking groups.

    CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

    We are committed to inclusive barrier-free recruitment selection processes and work environments. When contacted for a job opportunity please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

    Accessibility Statement

    When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at

    Use of Artificial Intelligence (AI) in Recruitment

    To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.

    Next Steps

    We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

    Required Experience :

    Manager

    Key Skills

    Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 61201 - 72001

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    Immediate Specialist • Brampton, Ontario, Canada

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