Coordinator, Employee Records (224290)

In accordance with the Vision Purpose and Values and strategic direction of the Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager Employee Records the Coordinator is responsible for the operation of a designated Employee Records office and the delivery of services in a multi-site multi-union organization. Supervises staff providing leadership and development opportunities to ensure Employee Records meets the goals and objectives of the service. Acts as the liaison for agencies such as the Pension Corporation Healthcare Benefit Trust and BC Medical Services. Grants access to the Pension Corporation secured websites and requests access to external websites such as HEABC Healthcare Benefit Trust and Pacific Blue Cross. Oversees participation in retirement seminars as requested. Documents processes and procedures required to ensure accurate and timely service provided to all clientele. Assesses the quality of the service setting in motion quality improvement measures as required. Ensures compliance with legislative regulations collective agreement provisions and organizational policy.

A level of education training and experience equivalent to a Bachelors Degree in a related discipline such as Human Resources or Business Administration and 5 years recent related experience in a multi-union environment preferably in healthcare with supervisory experience.