user support technicianSmartway Freight Systems Inc. • Milton, ON, CA

user support technician

Smartway Freight Systems Inc. • Milton, ON, CA

30+ days ago

Job type

Permanent

Job description

Education:
Expérience:

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service

Experience

Experience an asset

Employment terms options

To be determined

Other benefits

Free parking available
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week

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User support technician • Milton, ON, CA

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