user support technicianG & C Logistics • Mississauga, ON, CA
user support technician
G & C Logistics • Mississauga, ON, CA
30+ days ago
Job type
- Permanent
Job description
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- 1 to 2 people
- 7 months to less than 1 year
- Morning
- On call
- Day
- Weekend
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
Education
Tasks
Supervision
Experience
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User support technician • Mississauga, ON, CA
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